CASINO ASSIST MANAGER

Town Pump Company; Plains (MT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(K)

Health insurance

Dental insurance

Vision insurance

Health savings account

Flex spending accounts

Paid time off

Education reimbursement

Job summary

Town Pump Inc. is seeking a Casino Assistant Manager to oversee customer service operations, payroll, scheduling, and daily casino activities. The role requires leadership to train staff and ensure smooth operations across offices, with a focus on compliance and asset security.

The position involves night/weekend/holiday shifts, liquor audits, and maintaining liquor store stock and pricing for promotions, while upholding state regulations and company standards.

Qualifications

• Experience in customer service during shifts with attention to security and inventory controls.
• Ability to supervise payroll, scheduling, and reporting when needed.
• Liquor audit knowledge and state regulatory compliance.

Responsibilities

• Handle customer service during shifts and manage phone calls.
• Lead office tasks, vendor invoicing, data entry, and shortages controls.
• Perform manager duties including payroll, inventories, and scheduling.
• Complete casino paperwork, reports, purchases, and bank deposits.
• Maintain liquor orders, stock, and pricing for promotions.

Skills

Customer service

Leadership

Payroll

Scheduling

Inventory control

Vendor invoicing

Cash handling

Team training

Education

Alcohol sales/service certification

Tools

POS system

Inventory management

Job description

Montana's Best Casinos is looking for a motivated and outgoing Casino Assistant Manager to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados. As a Casino Assistant Manager, You Will

• handle customer service during shift hours, handling, and screening phone calls, make accounting decisions consistent with Casino Operations standards, policies, and procedures, and assist in planning, leadership, organizing, and follow-ups in the following areas: Office procedures, Vendor invoicing, computer data entries, and shortage controls.
• set the proper example for co-workers regarding professionalism, attitude, and teamwork in customer service and casino operations. All assistant managers are expected to be trained in all areas to cover in the absence of a manager, and train, instruct, coach, and discipline employees.
• perform the duties of a manager such as payroll, inventories, scheduling, issuing, counseling reports, retrains, machine repairs, member bets, stats reporting, etc.
• effectively prioritize and organize follow-up on office tasks to be accomplished, maintain the security of all casino assets, cash funds, and inventories, and the auditing of shift reports.
• accurately and effectively complete all casino paperwork, casino daily reports, casino daily purchases, and mark-up/mark-down inventory adjustments. Complete auditing and casino payroll records.
• complete vendor controls and invoice handling, prepare and complete liquor orders, check in deliveries, stock liquor store, and maintain to company standards.
• must have the knowledge of how to do a liquor audit and prep the liquor store for audit, effectively maintain accurate pricing on all liquor products for company promotions and according to state regulations.
• effectively balance to 6-week analysis reports, maintain computer entry, recording of sales and purchases in the casino's running book, balance casino records to office reports, and prepare bank deposits subject to the Manager's inspection & approval.
• must be able to work nights, weekends, and holidays and in the absence of a manager, must have a way to be able to be contacted. (Phone, cell phone, voice messaging)
• maintain a valid Driver's License with an acceptable driving record, complete the Alcohol sales/service certification approved by the State of Montana provided by the company, and complete other duties as assigned by managers.

Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

• 401(K)
• Health, Dental, and Vision Insurance
• Health Savings
• Flex Spending Accounts
• paid time off
• education reimbursement benefits

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.