Cashiering Support Associate

Robinhood; Clearwater, Northern (FL, KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Paid time off

401(k) matching

Job summary

Robinhood is seeking a Cashiering Specialist in Clearwater, FL to manage high-volume cashiering workflows, including check deposits, ACH, and wire transactions. You’ll interact with advisors and clients, ensuring accuracy and regulatory compliance, while supporting back-office operations and continual process improvements.

Work is based in the Clearwater office with onboarding in-person five days a week for six months, then at least three days weekly.

Qualifications

• Knowledge of cashiering procedures and regulatory considerations.
• Strong attention to detail in a high-volume environment.
• Clear written and verbal communication with clients/advisors.
• 1–2 years in financial operations, banking preferred.
• Experience handling transactional workflows using specialized software.

Responsibilities

• Process a high volume of check deposits and cashiering transactions accurately.
• Monitor daily queues to meet deadlines and resolve discrepancies.
• Serve as primary contact for advisors, staff, and clients via phone/email.
• Collaborate with clearing firm and internal teams to facilitate transactions.
• Identify opportunities to improve efficiency and accuracy in cashiering operations.

Skills

Cashiering procedures

Attention to detail

Regulatory compliance

Client communication

Financial operations experience

Proprietary banking software

Tools

Proprietary banking software

Job description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Cashiering team’s mission is to ensure accurate, timely movement of funds across customer brokerage and retirement accounts while delivering a compliant, high-quality client experience. We operate with ethics and precision at the center of everything we do to protect our customers' assets. Our team works closely with partners in Compliance, Operations, and Technology to streamline cashiering processes. We foster a supportive, collaborative environment where team members work together to solve complex operational challenges! Our collective goal is to build trusted, scalable financial processes that support Robinhood's growth.

As a Cashiering Specialist, you will manage high-volume cashiering workflows—primarily reviewing check deposits, but also ACH, wire, and other brokerage transactions—serving as a key operational link between advisors, clients, custodians, and internal partners. In this position, you will execute transactions with high accuracy and efficiency while adhering to strict regulatory requirements. You will collaborate daily with advisors and internal operations teams to resolve inquiries and transaction discrepancies. Your work directly impacts the customer experience by ensuring that fund movements are completed seamlessly. This role provides an excellent opportunity to expand your knowledge of financial markets and back-office operations!

This role is based in our Clearwater, FL office(s), with in-person attendance expected 5 days per week during the 6-month onboarding period. After onboarding, in-person attendance is expected at least 3 days a week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Process a high volume of check deposits efficiently, and in line with internal policies and regulatory requirements.
• Monitor and manage daily transaction queues to meet strict deadlines and service-level expectations, researching and resolving discrepancies and inquiries from initial intake to final resolution.
• Serve as a primary contact for advisors, their staff, and clients across phone, email, and internal systems, providing clear updates and a seamless, professional experience.
• Partner with our clearing firm and internal teams (Operations, Compliance, Technology, Advisor Services) to facilitate transactions, resolve issues, and support collaborative projects across these departments.
• Contribute to continuous improvement by identifying opportunities to enhance efficiency, accuracy, and client experience within cashiering operations.

What you bring

• Strong knowledge of cashiering procedures, workflows, and regulatory considerations, along with a basic understanding of financial markets and the securities industry.
• Exceptional attention to detail and organization, with the ability to manage multiple priorities in a high-volume, deadline-driven environment.
• Clear, professional communication skills, including excellent data entry, written, and verbal communication, and comfort engaging with clients and advisors over the phone.
• 1-2 years experience in financial operations—preferably in banking—and confidence handling transactional workflows using proprietary banking software.
• Proactive problem-solving abilities, strong analytical, decision-making, and critical thinking skills, with accountability for results and the ability to adapt quickly to new systems.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$20.40 - $24 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$20.40 - $24 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$19.60 - $23 USD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review thePrivacy Policy for your country of application.

Equal Employment Opportunity Information

At Robinhood, we care deeply about diverse representation in our workforce as it supports our mission to democratize finance for all. In support of this goal, we encourage applicants to voluntarily identify demographic information. This information helps us to continue building a more inclusive workplace and to ensure effective recruiting programs that are inclusive of individuals across all backgrounds.

Self-identifying in this section is completely voluntary and if you choose not to provide any information, please select the “I don't wish to answer” option under that question. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at Robinhood are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, marital status, ancestry, physical or mental disability, neurodivergence, veteran status, gender identity or expression, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements, and to be used in our efforts to recruit a diverse workforce. Any information that you do provide will be recorded and maintained in a confidential manner. For more information on EEOC definitions, please reference this document .

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