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Description
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Representative Job Duties
- Receives payments from the public and other departments and credits to proper account through a computerized register.
- Prepare daily summaries and file records; balances revenues and prepares daily deposits and monthly transfers.
- Allocates taxes to proper units.
- Handles a heavy volume of taxpayer counter and telephone inquiries regarding property taxes, special assessment information, fiscal years, due dates, and related matters.
- Operate cash register, adding machine, computer, check protector, duplicating and other office and cashiering equipment.
- Perform general office work including answering telephone inquiries, preparing reports and records, and other clerical duties as assigned. Mail letters and tax bills to homeowners as needed.
- Prepare tax bills and special assessments for recording through the cash register.
- Prepare mortgage lists of companies to which tax bills will be mailed.
- Help file, sort, and process mail, process payments by mail and drop box; review and resolve basic payment questions such as routine duplicate payments, overpayments, and underpayments.
- Assist Treasurer with various responsibilities and other miscellaneous duties and projects as assigned.
Job Requirements - As Determined By the City Of Southfield
- High school diploma or equivalent supplemented by courses in bookkeeping and/or accounting.
- Three (3) years of general office experience with emphasis in cash handling, elementary bookkeeping, public service, and word processing; knowledge of municipal tax procedures preferred.
- Problem solving and organizational skills, with the ability to perform high volume, high visibility, and multi-task duties during peak periods accurately and timely; work well under pressure of deadlines and changing priorities.
- Effective interpersonal skills to interpret taxpayer questions and provide understandable responses; proactive, public service attitude and excellent communication skills; work well as part of a team.
- Must successfully complete (or have previously completed) the related skills battery which includes: filing, typing, business math, and the Excel test.
- Ability to pass an extensive level 2 background investigation.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, sick leave, and more!
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- Government Administration
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