Cashier Trainee (46411)

Goodwill Gulf Coast; Milton (FL); On-site; USD 17,000 - 19,000; Part time

Job summary

Goodwill Gulf Coast in Milton, FL is seeking a Cashier Trainee for the Donated Goods department. This temporary, non-exempt role supports frontline operations during training and helps ensure a welcoming shopping experience.

The position involves ringing up sales, balancing cash drawers, encouraging donations, stocking merchandise, and maintaining store cleanliness. Training leads to potential regular employment based on performance.

Qualifications

• High School diploma or GED preferred, but not required.
• Prior work experience in the service industry preferred.

Responsibilities

• Greets customers warmly, rings up sales transactions accurately, and ensures they feel welcomed and appreciated through friendly, attentive service.
• Operates cash register, receives payments for purchases and records sales and other transactions.
• Balances cash drawers at the end of each shift, ensuring no cash discrepancies exceeding $5.00 over or short after one week of training.
• Encourage customers to donate through the change round up program.
• Maintains the image of the sales floor and assists in store housekeeping including daily cleaning of the floor, fixtures, and restrooms.

Skills

Customer service

Cash handling

Communication skills

Initiative

Teamwork

Education

High School diploma or GED

Tools

Point of Sale

Job description

Description

TITLE: Cashier Trainee DATE WRITTEN: 04/2025

DEPARTMENT: Donated Goods SUPERVISED BY: Store Manager. Asst. Mgr.

SUPERVISES: n/a STATUS: Non-exempt, Temporary

Mission Contribution: Providing funding for our mission services operation.

Function: Greets customers warmly, rings up sales transactions accurately, and ensures they feel welcomed and appreciated through friendly, attentive service.

Essential Functions

• Ensures World Class donor and customer service, answers phone in three rings, greeting customers within 10 seconds and providing friendly service and information, thanking customers at the end of a sale and inviting them back.
• Acknowledges all customer and employees within a 10 foot radius.
• Operates cash register, receives payments for purchases and records sales and other transactions.
• Balances cash drawers at the end of each shift, ensuring no cash discrepancies exceeding $5.00 over or short after one week of training.
• Encourage customers to donate through the change round up program.
• Checks and cleans dressing rooms.
• Retrieves shopping carts from the parking lot.
• Places apparel and other items for sale on the proper racks and shelves.
• Removes empty hangers from the racks on the sales floor.
• Ensures a clean and empty workstation at the end of each shift.
• Pulls and rotates store merchandise as instructed by supervisor or manager.
• Assists with putting carts of merchandise on the floor.
• Transfers racks from the back room to the sales floor.
• Maintains the image of the sales floor and assists in store housekeeping including daily cleaning of the floor, fixtures, and restrooms.
• Maintains adherence to all company policies and procedures.
• Other duties as assigned.

Skills, knowledge and abilities:

• Must be able to interact cordially and productively with a variety of people.
• Must be able to count money quickly and accurately.
• Must be able to market Goodwill and explain the mission to the general public.
• Must be able to take initiative and work well with little supervision.
• Must be able to maintain an effective working relationship with, and among employees.
• Must possess excellent communication skills.
• Must be able to work a flexible schedule including nights and weekends.
• Ability to function in a hectic work environment with occasional periods of high stress.

Experience And Education Requirements

• High School diploma or GED preferred, but not required.
• Prior work experience in the service industry preferred.

Physical Requirements

• Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
• Ability to use fingers, hands and wrists, repetitively.
• Ability to engage in frequent bending, stretching, stooping, standing, walking, and twisting.
• Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.

Working Conditions

Frequent physical exertion; exposure to unfit donated goods.

Critical Performance Factors

• Customer Service
• Safety/Accident Prevention
• Image
• Accuracy of entering sales transactions, accepting payment and issuing correct change
• Change round up donations 50% or higher

Equal Opportunity Employer/Veterans/Disabled

How Positions are Filled: Positions are filled based on the order in which complete applications are received and your availability to work the required shifts. Early submission of a complete application and flexible availability increase your chances of being selected.

Position Details

• Duration: Temporary positions for up to 90 days
• Path to Permanent Employment: These roles are intended to become regular positions after 90 days. Conversion is expected as long as work performance, work ethic, and cultural fit meet expectations.