Cashier Supervisor (MGM National Harbor)

MGM Resorts; Fort Washington (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

MGM Resorts is seeking a Cashier Supervisor responsible for overseeing daily operations and providing excellent guest experiences. The ideal candidate should have previous cashier experience, a flexible schedule, and a passion for customer service. Join a vibrant team committed to creating memorable moments for guests.

Benefits

Wellness incentive programs

Employee dining room meals

Healthcare and financial benefits

Discounts on company services and products

Professional development opportunities

Qualifications

• Minimum of two years of previous cashier experience.
• Flexible schedule required, including nights and weekends.
• Energic individual with a passion for customer service.

Responsibilities

• Assist manager with daily operations and supervise cashiers.
• Train cashiers on policies and procedures.
• Monitor cash handling and resolve discrepancies.

Skills

Team Player

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Job description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

**THE JOB:**

As a Cashier Supervisor, you will be responsible for assisting the manager with daily operations. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create **WOW** memories they will carry with them far and beyond their stay with us.

**THE DAY-TO-DAY:**

+ Assist the manager with daily operations, supervise F&B cashiers, and provide oversight and support to other F&B POS users, ensure revenue is accounted for accurately.

+ Train cashiers on resort and departmental policies and procedures, as well as operation of the resort’s POS.

+ Supervise F&B Cashiers including counseling and disciplinary action that may be necessary in accordance with company policy; document and resolve all incidents related to cash handling and POS; report and escalate issues, as needed, to the F&B Cashier Manager.

+ Monitor, investigate and resolve over/short variances; collaborate with restaurant/outlet managers to obtain and document over/short variance explanations.

+ Review/audit cashier paperwork, notify management of anomalies and prevalent issues.

+ Write and communicate new rules and procedures to the F&B cashiers.

**THE IDEAL CANDIDATE:**

+ Two (2) years of previous Cashier experience.

+ Has a high school diploma or equivalent experience.

+ Has a flexible schedule including days, nights, holidays, and weekends.

+ Looks forward to working with a team to provide positive experiences.

+ Describes themselves as an energic individual.

+ Enjoys helping others and likes to make a good impression.

**THE PERKS & BENEFITS:**

+ Wellness incentive programs to help you stay healthy physically and mentally.

+ Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

+ Free meals in our employee dining room.

+ Free parking on and off shift.

+ Healthcare, financial, and time off benefits.

+ Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

**Are you ready to JOIN THE SHOW? Apply today!**

***** _This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job._

_This position may require strenuous physical activities and exposure to pipe, cigar and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends and holidays may also be required._

_If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please click the following link: http://www.mgmresortscareers.com/careers/contact-us,aspx_

_We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresortscareers.com/._

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email [e-mail]