Cashier - Store

Cavender's; Lufkin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Cavender's in Lufkin, TX is hiring a Cashier to deliver Best of the WEST service with a welcoming shopping experience. You will greet customers, handle transactions, answer questions, and help locate products.

Maintain a neat, stocked floor and assist with promotions and store duties while following company policies. The role requires strong communication, cash handling, and the ability to work a flexible schedule, including evenings and weekends.

Qualifications

• Experience delivering high-quality customer service in retail environments.
• Ability to process transactions accurately and handle cash.
• Able to lift and move merchandise and maintain a clean, organized sales floor.

Responsibilities

• Greet customers and deliver best of the WEST service.
• Process purchases, returns, exchanges, and other POS transactions accurately.
• Maintain stocked, clean, and well-displayed merchandise according to company standards.
• Answer product questions and provide clear information on pricing, promotions, and locations.
• Assist with merchandising updates and store tasks as assigned.
• Follow safety policies and promptly report concerns to management.
• Attend to daily tasks with a neat, professional appearance and on-time attendance.
• Other duties as assigned.

Skills

Customer service

Cash handling/POS

Stand for long periods

Communication skills

Reading English

Flexible schedule

Tools

POS system

Job description

The Cashier is responsible for delivering Best of the WEST customer service by creating a welcoming shopping experience for every customer. They greet customers, process transactions accurately, answer questions, and assist with finding solutions to meet customer needs. Cashiers help maintain a clean, organized, and well-stocked store while supporting daily store operations and following company policies and procedures. They contribute to a safe, efficient, and customer-focused environment that supports overall store success.

Duties and Responsibilities

• Support the “Cavender’s Culture” and support the company’s Mission, Vision, and Values.
• Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business.
• Accurately and efficiently process customer purchases, returns, exchanges, and other Point of Sale transactions.
• Ensure merchandise accuracy by verifying items, checking for boot mis-mates, and following commission validation procedures.
• Promote company programs, store promotions, and suggest complementary merchandise to enhance the customer experience.
• Provide accurate and courteous responses to customer inquiries in person and over the phone regarding products, pricing, promotions, store locations, and inventory.
• Help maintain a clean, organized, and well-stocked sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks, including dusting, mopping, and vacuuming.
• Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
• Remain attentive to store safety and security and promptly report concerns to store management.
• Report to work on time and maintain a neat, professional appearance.
• Understand and follow all company policies and procedures.
• Assist with merchandising updates, price changes, special orders, and other assigned store tasks.
• Any other duties as assigned.

Qualifications and Requirements

• Ability to provide exceptional customer service in a fast-paced retail environment.
• Ability to accurately operate a Point of Sale system and handle cash and electronic transactions.
• Ability to regularly lift, move, and position merchandise throughout the work shift.
• Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies. Certain equipment may only be operated by associates who meet applicable age requirements.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on the needs of the business.
• Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
• Strong communication and interpersonal skills.
• Associate must be able to read and understand English.
• Associate must be able to stay alert and productive during assigned work hours.

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.