Cashier/Service Writer

SpeeDee Vallejo; Vallejo (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive service provider seeks a cashier responsible for customer relations and operational tasks. This role involves maintaining customer satisfaction, managing paperwork, and supporting daily shop operations. Ideal candidates will demonstrate strong communication skills and a commitment to service excellence.

Benefits

Growth Opportunities

Locally Owned and Operated

Safety You Can Trust

401(k)

Employee discounts

401(k) matching

Qualifications

• Commitment to excellence at all levels of service.
• Retail experience; automotive experience helpful.
• Good communication skills, cheerful and friendly.

Responsibilities

• Greet and interact with customers in a friendly manner.
• Explain preventative maintenance services and pricing.
• Manage appointment scheduling and office computer systems.

Skills

Communication

Customer service

Work ethic

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee quickly grew into a quick lube and automotive tune-up service business, and by the mid-90s, had added complete brake service, expanding to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service, growing from a single store to more than 150 locations.

How Are We Different From the Competition?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates

Job Summary

The cashier is responsible for establishing and maintaining good customer relations and accurately completing paperwork required to track and service customers. Performs other duties as instructed by the Manager or Assistant Manager.

Employment Qualifications

• Commitment to excellence at all levels of service
• Retail experience; automotive experience helpful
• Good communication skills, cheerful and friendly
• Enthusiastic attitude and good work ethic
• Basic computer and office management skills
• Clean and neat appearance, good telephone voice

Responsibilities

Customer Relations / Business Development

• Greet and interact with customers in a friendly, professional manner
• Explain the SpeeDee franchise's preventative maintenance services and pricing to achieve high customer satisfaction and increased sales
• Review services performed and bill customers
• Obtain technical information from managers or technicians as needed
• Present promotional materials to customers
• Maintain marketing programs as directed
• Answer phones professionally
• Support team effort in providing quality customer service

Shop Operations

• Maintain a clean customer service and office area
• Keep restrooms spotless
• Greet and write up work orders as needed based on business trends
• Follow standards and procedures per the Daily Operations Manual and store policies
• Manage appointment scheduling
• Operate office computer systems and handle daily cash receipts

Benefits/Perks

• Growth Opportunities
• Locally Owned and Operated
• Safety You Can Trust