Cashier - Seminole Towne Ctr

JCPenney; Sanford (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Cashier who is passionate about delivering exceptional customer service. In this role, you will engage with customers, ensuring a seamless sales experience while maintaining checkout standards and supporting general operations. You'll be part of a vibrant team that values accountability, proactivity, and high energy. With a commitment to excellence, this position offers opportunities to drive sales and enhance customer satisfaction. If you thrive in a fast-paced environment and enjoy making a positive impact, this role is perfect for you.

Benefits

Medical/dental/vision benefits

Paid vacation/holidays

401(k) with company match

Merchandise discounts

Holiday pay for scheduled work

Qualifications

• Strong problem-solving and decision-making abilities to enhance sales.
• Excellent customer service and relationship-building skills.

Responsibilities

• Greet and assist customers, promoting sales and resolving issues.
• Complete checkout processes, maintaining high standards at checkouts.

Skills

Problem-solving skills

Excellent customer service skills

Proactivity in improving customer experience

Results-oriented mindset

High energy and initiative

Tools

Point of Sale on Mobile Warrior device

Job description

As a Cashier, you are accountable for the customer service and sales experience, including:

• Maintaining checkout standards
• Assisting with general operations such as Omnichannel, recovery, and inventory
• Upholding performance standards related to shrink, safety, and role-specific goals

Primary Responsibilities:

1. Customer Service & Sales: Greet and assist customers, providing excellent service. Demonstrate WORTH behaviors consistently. Support additional team members as needed. Engage actively and enthusiastically with customers, resolving problems and assisting with credit, rewards, and gift card programs. Promote Findmore and other sales-enhancing programs.
2. Checkout Standards: Complete checkout processes, including returns and re-ticketing. Maintain signing and merchandising standards at checkouts, stock Impulse Fixtures, and replenish merchandise. Call for assistance proactively when needed. Use the Point of Sale on Mobile Warrior device to manage lines effectively.
3. General Operations: Support Omnichannel initiatives, assist with recovery, put-backs, fitting room maintenance, and participate in annual inventory processes.
4. Performance Standards: Support company shrink and safety initiatives. Consistently meet performance standards related to the company's iCAP program, sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments:

To succeed at JCPenney, a Cashier should possess:

• Problem-solving skills and decision-making ability to drive sales, profit, and customer satisfaction; work efficiently; inspire performance in oneself and others
• Excellent customer service skills; ability to cooperate, build positive and respectful relationships; accountability
• Proactivity in improving the customer experience; confidence and courage to do what is right; energetic and urgent in actions
• Results-oriented mindset; adaptability; high standards of accountability
• Ownership mindset; inclusive and respectful interactions; responsibility for actions and outcomes
• High energy and initiative to enhance customer experience; confidence to act rightly; energetic and urgent approach

Currently, JCPenney does not anticipate closing this position.

What you get:

If eligible, benefits include medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates receive discounts on merchandise. Holiday pay and additional compensation apply for scheduled holiday work. For eligibility details, visit http://www.yourjcpbenefits.com.

About JCPenney:

JCPenney is dedicated to serving diverse American families with inclusive products for everyday needs and special occasions. Offering fashion, home, beauty, and jewelry from various brands, along with personal services, JCPenney operates over 650 stores and a robust online presence. Celebrating 120 years in 2022, JCPenney continues to connect with customers through shopping and community engagement. Learn more at JCPenney's Newsroom and follow on social media.