Cashier, Seasonal Flex Only, New York City - Pottery Barn Kids

Williams Sonoma; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading home goods retailer as a Sales Associate in New York. You'll be responsible for providing exceptional customer service, managing transactions, and ensuring a lively store atmosphere. This role requires a passion for sales and the ability to thrive in a team environment. Enjoy competitive pay, benefits, and a generous employee discount while contributing to a diverse and inclusive workplace.

Benefits

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Qualifications

• 1-2 years of experience in a customer service role.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Engage clients and create a positive impression.
• Perform register transactions and manage customer expectations.
• Maintain visual standards and supplies at the cash wrap area.

Skills

Customer Service

Sales

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Responsibilities

1. Consistently keep the store energy lively & upbeat for customers & your teammates
2. Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service
3. Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc.
4. Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
5. Manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes & delivery
6. Affirm the client’s purchase & offer additional merchandise suggestions to complement & complete initial selections
7. Ensure client is aware of all promotions that may impact sales
8. Share information & testimonials about product, in-store events & workshops that will enhance the customer experience
9. Maintain visual standards & supplies of the cash wrap area
10. Maximize all of the resources available to get the customer what they want & resolve any issues
11. Perform other duties as assigned by management – comply with all Company policies and procedures
12. Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

Criteria

• Love to close a sale & can articulate a proven ability to exceed goals
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams- Sonoma Credit Card & product launches
• Know what questions to ask your customers in order to understand their personal style & needs
• Succeed in a team environment, while able to work independently & manage your own
• High school diploma or equivalent preferred
• 1-2 years of experience in a customer service role
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Our Mission Around Diversity, Equity & Inclusion

We believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We aim to create a global company culture where everyone can bring their authentic selves to work, where advancement is based on work quality and contribution, and where individual differences are valued and appreciated.

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. The pay range is anticipated to be $17.00-$18.00 per hour, based on factors such as education, experience, certifications, and location.

Highlights include:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health, dental, and vision insurance, including benefits for same-sex domestic partners (full-time)

Note: WSI will not sponsor immigration cases or provide relocation assistance for this role.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in accordance with local laws and ordinances.