Cashier - Salvation Pizza

Paradies Na; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Paradies Lagardère is seeking a guest-focused team member to deliver First Class service at our Austin dining locations. You will greet guests, take orders, and upsell menu items while ensuring accurate payments and adherence to safety and grooming standards.

The role requires strong English communication, reliability, and the ability to thrive in a high-energy hospitality setting. Prior cash handling and ServSafe familiarity are advantageous.

Qualifications

• Customer service focused and solution oriented.
• Excellent communication skills in English.
• Ability to work in a high energy and demanding environment.
• Strong self-motivation and leadership.
• Knowledge of math for handling costs and cash transactions.

Responsibilities

• Exceed First Class Service standards for guests, partners, and peers.
• Maintain grooming and uniform standards including slip resistant shoes.
• Greet guests promptly, take orders, and suggest menu pairings.
• Process payments via POS and handle cash according to SOPs.
• Be knowledgeable about the restaurant's menu and products.
• Assist with training new team members and support other areas as needed.
• Participate in food safety programs and maintain logs.
• Keep a clean, safe, and organized work environment.
• Rotate stock and respond to guest inquiries promptly.

Skills

Customer service

Communication in English

Leadership

Organizational skills

Food safety knowledge

Education

High School diploma or GED

ServSafe certification (preferred)

Job description

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

In joining our team, you always commit to supporting this mission by demonstrating our service standards and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

DUTIES AND RESPONSIBILITIES

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept, offering recommendations to complement their order. Confirm order and modifications with the guests prior to processing the payment.
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Handles money, processes credit and debit card, makes change, while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurant's menu and products.

• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager, if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Actively participate in the food safety programs, including proper cleaning and sanitation of assigned location and keeping accurate food safety logs.
• Maintain a clean and organized work environment that is free of safety hazards. Duties may include, but is not limited to removing trash, sweeping, mopping, and cleaning dishes.
• Ensure area is well stocked, rotating product, as necessary.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

EDUCATION, EXPERIENCE, CERTIFICATIONS:

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• ServSafe certification or equivalent preferred.

POSITION QUALIFICATIONS:

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.