Cashier/Sales Floor Associate

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Carrollton (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading non-profit organization in Carrollton is hiring for a Cashier/Sales Floor Associate. This role is essential for providing excellent customer service and maintaining a welcoming store environment while fulfilling various operational tasks. Ideal candidates should possess strong interpersonal skills and a commitment to customer satisfaction.

Benefits

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Medical, dental, & vision benefits

Short-term and long-term disability insurance

Life insurance

Paid holidays

Qualifications

• Strong mathematical skills.
• Excellent interpersonal and customer service skills.
• Experience in retail operations is a plus.

Responsibilities

• Handle customer transactions and maintain store stock.
• Deliver exceptional service to ensure customer satisfaction.
• Support leadership in training new team members.

Skills

Customer service

Mathematical skills

Interpersonal skills

Job description

Join to apply for the Cashier/Sales Floor Associate role at Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.

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Join to apply for the Cashier/Sales Floor Associate role at Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.

Join us in making a positive impact at Goodwill in Carrollton, Ohio!

We're hiring cashier/sales floor associates to join our team! Ideal candidates have excellent customer service skills, treat others with respect, and prioritize people, just as we do.

Some of the great perks of working at Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
  
  

Employees who work full-time are also eligible for

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays
  
  

At Goodwill, we are committed to transforming lives and building a sustainable future. Our Donated Goods Retail stores provide essential services to our community while promoting reuse and sustainability. As a Cashier/Sales Floor Associate, you'll play a vital role in ensuring customer satisfaction, maintaining a welcoming store environment, and supporting our mission of creating a positive impact that helps change lives every day.

The Cashier/Sales Floor Associate is responsible for handling customer transactions, maintaining store stock, and ensuring compliance with agency policies. This role is crucial in building strong customer relationships and upholding the agency's values through friendly, professional service.

Essential Functions

• Deliver 100% donor and customer satisfaction through exceptional service.
• Operate the POS system to itemize purchases, handle cash, make change, and implement programs such as Round Up and Good Points.
• Accurately input starting and ending cash amounts and maintain customer records using POS software.
• Handle customer disputes and exchanges in line with agency policies, providing friendly and helpful service.
• Rotate stock, merchandise racks, and shelves, and maintain attractive displays.
• Assist leadership in training new team members.
• To keep the store clean and organized, clean shelves, dust, vacuum floors, and clean windows and mirrors.
• Support the team with floor running, apparel rotation, and dressing room upkeep.
• Follow agency policies and safety/security measures consistently.
• Conclude every transaction with a positive message: "You changed a life today, thank you!"
• Other duties as assigned.
  
  

Qualifications

• Strong mathematical skills.
• Experience with personal computer operations is preferred.
• Excellent interpersonal and customer service skills.
• Prior experience in retail operations is a plus.
• Familiarity with merchandise categories such as name brands, antiques, vintage, and collectibles.
• Ability to identify shades and tones of color and visually inspect clothing for quality.
  
  

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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