Cashier - Sales Associate

Michaels Stores; Ocala (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Cashier - Sales Associate to join their team in Ocala, FL. This role involves delivering exceptional customer service, ensuring a friendly checkout experience, and assisting with various store operations. The ideal candidate will thrive in a dynamic retail environment, engaging customers and promoting store programs. With a commitment to creativity and community, this company offers comprehensive benefits and a supportive workplace culture. If you're passionate about helping others and enjoy a fast-paced setting, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience in retail or customer service is preferred.
• Ability to handle cash and provide excellent customer service.

Responsibilities

• Deliver friendly customer service and assist customers in finding products.
• Ensure fast and friendly checkout experiences and execute cash handling.
• Participate in stocking, planogram processes, and merchandise recovery.

Skills

Customer Service

Cash Handling

Retail Experience

Problem Solving

Education

High School Diploma or Equivalent

Job description

Join to apply for the Cashier - Sales Associate role at Michaels Stores

Store - OCALA, FL

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver our Brand Promises.

1. Help customers shop, locate products, and provide solutions
2. Provide a fast and friendly checkout experience; execute cash handling to standards
3. Engage customers on the benefits of the Rewards program and Private Label Credit Cards, and complete enrollments
4. Educate customers on the Voice of Customer (VOC) survey
5. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
6. Participate in truck unload, stocking, and planogram (POGs) processes
7. Complete merchandise recovery and maintenance, including merchandise return/go back process and store recovery
8. Perform Store In Stock Optimization (SISO) and AD set duties as assigned
9. Support shrink and safety programs
10. Adhere to Standard Operating Procedures (SOPs) and company policies to ensure legal and safety compliance
11. Interact respectfully with others; promote a positive image and serve as a role model
12. Cross-train in Custom Framing selling and production

Preferred Knowledge/Skills/Abilities

• Retail and/or customer service experience preferred

Physical Requirements & Work Environment

• Ability to stand long periods, move throughout the store, lift heavy boxes, and access high shelves
• Work includes nights, weekends, and early mornings; some outdoor work and climate-controlled areas
• Contact supervisor for accommodations if needed

Applicants must meet legal requirements and be at least 16 years old.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores and online platforms. We offer comprehensive benefits including health insurance, paid time off, tuition assistance, and employee discounts.

Michaels is an Equal Opportunity Employer committed to inclusion and reasonable accommodations for individuals with disabilities. For accommodations, contact Customer Care at 1-800-642-4235.