Cashier/Rental Coordinator

Kalispell Volkswagen; Kalispell, Northern (MT, KY); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Coordination and Matching

Paid Training

Paid Sick & Vacation

Employee vehicle purchase plans

Opportunities for advancement

Employee discounts on products and (…)

Access to company fun and events year‑

Job summary

Kalispell Toyota is expanding to a new, state-of-the-art facility in Kalispell and seeks an Office & Administrative team member to support guest experiences and daily operations. The role offers growth opportunities and a welcoming environment focused on teamwork and accountability.

Position details include full-time hours, standard benefits, and paid training. Join a company committed to employee satisfaction and community involvement while delivering exceptional automotive service and sales

Qualifications

• Experience in customer-facing roles preferred.
• Ability to handle payments accurately and maintain records.
• Professional appearance and courteous communication.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments and record amounts on repair orders.
• Make change accurately and issue receipts to customers.
• Answer phones and direct customers to the proper department.
• Handle customer complaints and refer to the right person for resolution.
• Operate switchboard and communicate with callers professionally.
• Assist managers with clerical duties and departmental procedures.

Skills

Customer service

Cash handling

Phone etiquette

Professionalism

Job description

Kalispell Toyota will soon be moving and expanding to our BRAND NEW state-of-the-art facility in Kalispell, and we want you to grow along with us! AtKalispell Toyota, we like to do things differently. We know what most people think of car dealerships, and we're here to change that! We may service and sell vehicles, but first,we're here to take care of our employees and community. We focus on the guest experience and pride ourselves in taking an open and honest approach to provide thebestautomotive sales and service experience. We thrive on teamwork with an emphasis on individual accountability and employee satisfaction.

Kalispell Toyota is looking to add a talented individual at our new location that is seeking opportunities for growth, and would like to join our Office & Administrative Team. We understand the importanceofeducation, and invest in our staff through continualcareer growthandopportunities for advancement. We welcome all individuals, even those who are new to the automotive industry.

WHAT WE OFFER

• $19-20/Hour DOE
• Medical, Dental, Vision Insurance
• 401K Coordination and Matching
• Paid Training
• Paid Sick & Vacation
• Employee vehicle purchase plans
• Opportunities for advancement
• Employee discounts on products and services
• Access to companyfunandeventsyear round

WHAT YOU'LL DO

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• TRAC (Toyota Rental Program). Scheduling and executing rental contracts, pick-ups and drop-offs.

WHAT YOU'LL NEED

• This position hours are 9:00AM-6:00PM (Hour lunch) and days are Mon-Wed and Fri-Sat. Off on Thursday and Sunday.
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

All offers of employment contingent on background check (7-years) and non-DOT pre-employment drug screening. Per Montana state law, employment is subject to a 1-year probationary period.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.