Cashier/Receptionist-Southfield Sports Arena

Southfield, City of (MI); Southfield (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

The City of Southfield Parks & Recreation Department is seeking a motivated Cashier/Receptionist for the Southfield Sports Arena. This role involves providing excellent customer service, managing cash transactions, and registering participants for various programs. Ideal candidates will be organized, mature, and possess strong communication skills. Join a dynamic team focusing on community engagement and service.

Qualifications

• Minimum of 16 years of age with maturity.
• Excellent organizational and communication skills.
• Ability to perform calculations independently.

Responsibilities

• Open and close Front Desk according to procedure.
• Answer customer questions and provide assistance.
• Handle cash transactions and operate a POS system.

Skills

Organizational skills

Verbal communication

Written communication

Problem-solving

Mathematical calculations

Job description

Cashier/Receptionist- Southfield Sports Arena

• Open and close Front Desk according to procedure.
• Answer customer questions and provide assistance and information in a professional manner.
• Positively promote the service philosophy of the City of Southfield Parks & Recreation Department. Handle complaints politely; refer to Supervisor.
• Handle and count cash accurately; operate a Point of Sale; handle credit card transactions.
• Register customers for P & R programs, classes, and activities using an upgraded computer-based class registration program.
• Answer phone, take messages, and transfer calls professionally and with a smile.
• Operate a printer, and copier.
• Perform other related duties as required or assigned.

Cashier/Receptionist- Southfield Sports Arena

• Minimum of 16 years of age with a certain level of maturity to handle this high-profile position.
• Excellent organization along with verbal and written communication skills.
• Ability to use logical and rational thinking to solve problems.
• Ability to perform mathematical calculations, including fractions, decimals and percentages.
• Ability to carry out detailed written and/or verbal instructions independently.

The selection process will include a review of the applicant’s experience, criminal history and an oral board interview. Each step of the selection process must be passed before the applicant will be considered for advancement to the next step. Applicants will be invited to further participate in the selection process based on the nature and extent of their related experience.