Cashier/Receptionist

Sheridan Nissan; Wilmington (DE); On-site; USD 30,000 - 38,000; Full time

Job summary

Sheridan Nissan in Wilmington, DE is looking for a Cashier/Receptionist to provide excellent customer service and manage billing operations. The ideal candidate will have strong interpersonal skills, basic accounting knowledge, and the ability to work flexible hours. Join a supportive team dedicated to delivering outstanding service in the automotive industry.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Professional personal appearance.

Responsibilities

• Calculate customer’s bill using the dealership’s computer system.
• Answer phones and direct consumers to the proper department.
• Handle customer complaints diplomatically.

Skills

Customer Service

Communication

Basic Accounting

Tools

Microsoft Office

Job description

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We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Company Blurb

At Sheridan Auto Group we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Sheridan Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
  
  
  

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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