Cashier/Receptionist

Burnham Nationwide, Inc.; Shreveport (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

A prominent automotive dealership seeks a Cashier/Receptionist dedicated to providing excellent customer service. Responsibilities include calculating bills, processing payments, and managing phone inquiries. Candidates will enjoy benefits like medical insurance and flexible hours, with opportunities for personal development in this vibrant work environment.

Benefits

Medical, Dental & Vision Insurance

401K w/ Match Money

Paid Vacation

Qualifications

• Experience with customer service and professional appearance.
• Ability to communicate needs effectively to management.
• Clean driving record.

Responsibilities

• Calculate customer bills and process payments using computer systems.
• Answer calls and direct customers to appropriate departments.
• Handle customer complaints diplomatically.

Skills

Customer Service

Professional Appearance

Communication

Tools

Microsoft Office Suite

Job description

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Morgan Automotive. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. At Morgan, we set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

Benefits

• Medical, Dental & Vision Insurance
• Optional Life Insurance
• AFLAC
• Legal Shield
• Short Term Disability
• 401K w/ Match Money
• Paid Personal Days
• Paid Vacation
• Yearly Awards Banquets
• Yearly Holiday Dinners
• Employee of the Month/Year
• 20 Years of Service Rolex Watch
• Monthly Pep Rally w/ Door Prize

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record