Cashier/Receptionist

FIELDS MERCEDES - BENZ ROMEOVILLE; Romeoville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive dealership seeks a dedicated team member to enhance the customer experience. The role includes greeting customers, managing calls, and performing clerical duties in a collaborative environment promoting career growth. The ideal candidate will thrive in customer interactions and possess essential communication and arithmetic skills.

Benefits

Sundays off

Personal Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness benefits

Discounts on products and services

Qualifications

• Ability to read and comprehend simple instructions.
• Ability to write simple correspondence.
• Effective presentation of information in small settings.

Responsibilities

• Greet customers and determine the nature of their visit.
• Answer incoming calls and direct them appropriately.
• Assist with clerical duties and manage customer complaints.

Skills

Customer Service

Communication

Basic Arithmetic

Job description

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experienceto both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Job Responsibilities:

• Greet walk-in customers, determine the nature of their visit, and direct them accordingly.

• Answer incoming phone calls, directing callers to the appropriate department or individual, or taking thorough messages.

• Communicate with callers and visitors in a professional, friendly, and efficient manner.

• Monitor and maintain sufficient office supplies, including checks and paper.

• Organize and maintain the mailing system.

• Communicate messages to the appropriate parties in a timely manner.

• Assist with clerical duties as requested.

• Help management resolve customer complaints and handle correspondence.

• Receive payments and maintain accurate records of transactions.

• Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post transaction details in ledgers or computer files.

• Complete records to ensure accuracy.

• Compile reports on statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other business operations metrics.

Job Qualifications:

• Ability to read and comprehend simple instructions, short correspondence, and memos.

• Ability to write simple correspondence.

• Ability to present information effectively in one-on-one and small group settings to customers, clients, and other employees.

• Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.

• Ability to compute rates, ratios, and percentages and interpret bar graphs.

• Ability to apply common sense to carry out written, oral, or diagrammatic instructions.

• Ability to handle problems involving several concrete variables in standardized situations.

• Background and MVR Checks required

Physical Demands:

• Regularly required to sit and talk or hear.

• Occasionally required to stand, walk, and lift/move up to 30 pounds.

• Specific vision abilities required include close vision and the ability to adjust focus.

What We Offer

Sundays off, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services

Pay: $16.00 - $18.00 per hour based on experience