Cashier/Receptionist

Lexus of Merrillville; Merrillville (IN); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Kowalis Auto Group is seeking a friendly, organized front desk professional to join our dealership team in Merrillville. You will greet visitors, answer calls, direct customers to the right department, and support the sales staff with scheduling and administrative tasks.

The role emphasizes professional communication, punctuality, and a polished appearance, with opportunities to collaborate across departments and contribute to an exceptional customer experience.

Qualifications

• Excellent listening/communication skills, outgoing and positive personality.
• Punctual nature and ability to handle schedule flexibility and dynamic work environment.
• Professional appearance and eager to improve on all aspects.

Responsabilités

• Answer dealership group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Other duties as assigned

Connaissances

Communication skills

Punctuality

Professional appearance

Description du poste

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Other duties as assigned

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.