Cashier/Receptionist

Kowalis Lexus of Merrillville; Merrillville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Kowalis Lexus of Merrillville in Merrillville, Indiana is seeking a friendly receptionist to greet visitors, answer phones, and support the sales team with professional, courteous service.

You will direct customers to the correct department, schedule appointments, and handle light documentation while maintaining a positive, organized front desk. Equal opportunity employer. The role emphasizes punctuality and a professional appearance on a busy dealership floor.

Qualifications

• Excellent listening and communication skills; outgoing and positive personality.
• Punctuality and ability to handle schedule flexibility in a dynamic work environment.
• Professional appearance and eagerness to improve in all aspects.

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
• Work cooperatively with the sales and other internal teams.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming sales appointments.
• Other duties as assigned.

Skills

Excellent listening and communication

Job description

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Other duties as assigned

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.