Cashier/Receptionist

Rydellautomall; Fort Wayne (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

Un groupe automobile recherche un(e) caissier(e)/réceptionniste avec d'excellentes compétences en service à la clientèle. Le candidat idéal traitera les paiements, répondra aux appels et s'assurera que les clients sont bien orientés vers le bon département. Ce poste propose des avantages tels que des horaires flexibles, des opportunités de croissance et un environnement de travail convivial.

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Discounts on products and services

Qualifications

• Expérience avec Microsoft Office est un plus.
• Capacité à communiquer les besoins des clients au personnel.
• Apparence personnelle professionnelle.

Responsibilities

• Calculer la facture des clients et traiter les paiements.
• Répondre aux appels et diriger les consommateurs vers le département approprié.
• Gérer les plaintes des clients de manière professionnelle.

Skills

Service à la clientèle

Communication

Tools

Microsoft Office

Job description

At Rydell Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell Automotive Group, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Job Summary

We are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Benefits

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.