Cashier/Phone Attendant

Spinato’s Pizzeria; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a friendly and efficient Cashier/Phone Attendant to join their team. This role is crucial as you will be the first point of contact for guests, providing exceptional service while managing orders and payments. Your responsibilities will include greeting guests, taking phone orders, and ensuring a smooth and organized service experience. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent multi-tasking abilities, and maintain a professional demeanor. Enjoy great benefits including free meals, flexible scheduling, and a supportive work culture that values your contributions.

Benefits

Free Food

25% off all purchases

Health Insurance

Dental Insurance

Vision Insurance

401k - 100% match

Flexible Schedule

Cook Fund

Closed all major holidays

Reimbursements for Tuition, Gym, Childcare

Qualifications

• Must have a current food handler's card/certificate.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet and assist guests with orders and payments.
• Answer phone calls promptly and take orders accurately.
• Maintain cash drawer and ensure accurate transactions.

Skills

Customer Service

Multi-tasking

Communication Skills

Cash Handling

Education

Food Handler's Card

Job description

Join to apply for the Cashier/Phone Attendant role at Spinato's Pizzeria.

As a cashier, you are the first face the guest sees when they walk in our doors, so a friendly smile, warm welcome, and professional demeanor are the first expectations we have. Some of the responsibilities of the position are answering phones, taking orders for deliveries and pick-ups, running an organized and efficient expo window, quickly and accurately cashing out guests while ensuring their orders are correct, creating friendly relationships with our guests, and helping in any other areas the restaurant may need. Because of the high level of business our restaurant does on a daily basis, you must be able to multi-task, perform well under pressure, maintain a professional, friendly, and calm demeanor at all times, and above all put the guests first in whatever their needs may be.

Cashier Tasks Include, But Are Not Limited To:

• Acknowledging and welcoming incoming guests
• Inputting orders at the counter
• Taking payment for To Go / Pick Up orders
• Retrieving food for To Go / Pick Up guests
• Communicating with kitchen about the status of paid orders
• Keeping track of 'Paid Waiting' and 'Paid To Go' guests
• Double checking all items (i.e. opening each box and bag) before giving an order to a guest
• Ensuring that guests who are picking up food have everything they need such as plates, napkins, and condiments. This includes help out to their car, if necessary
• Thanking and welcoming back all guests
• Directing guests to other parts of the restaurant such as the seater podium, bar, or restrooms
• Maintaining the cash drawer. This includes responsibility for the money throughout the shift, taking payments accurately, giving correct change, and breaking bills for other employees
• Backing up other FOH positions as needed

The Primary Duties Of a Phone Attendant Consist Of:

• Answering as many phone calls as possible
• Being sure to answer phone calls within 2 rings
• Staying within earshot of the phone at all times
• Prioritizing phone calls and politely placing guests on hold if needed
• Being courteous and using proper phone etiquette as outlined
• Taking orders quickly and accurately
• Paying special attention to complicated information like credit card numbers, delivery addresses, special instructions / notes, etc.
• Providing accurate promise times for Pick Up and Delivery orders
• Answering common guest questions
• Taking messages for management
• Backing up other FOH employees

Must have a current food handler's card/certificates as needed.

Some Of Our Benefits:

• Free Food! Family meal twice a day at no extra cost to you.
• 25% off all purchases in the restaurant (Alcohol Excluded)
• Competitive Benefits
• Health Insurance (FT Employees)
• Dental
• Vision
• 401k - 100% match (Up to 4% of wages)
• Flexible Schedule. We work around what you need us to!
• Cook Fund. Every 2 weeks you get $.75 up to $1.50 extra /hr (All kitchen / Cashiers)
• Closed all major holidays
• Reimbursements for Tuition, Gym, Childcare

Job Industries:

• Other

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Restaurants