Cashier/Merchandiser

Total Wine & More; Winston-Salem (NC); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a fun and thriving retail company as a Cashier, where you will play a vital role in delivering exceptional customer service. In this position, you'll process transactions, assist customers, and maintain store standards while becoming knowledgeable about a wide range of products. This is an exciting opportunity to grow within a leading retailer of fine wine, beer, and spirits, where your contributions will be valued and rewarded. If you have a passion for customer service and teamwork, this role is perfect for you!

Benefits

Paid Time Off (PTO)

Generous Store Discounts

Health Care Plans

401(k)

Paid Parental Leave

Pet Insurance

College Tuition Assistance

Career Development Opportunities

Qualifications

• 1+ years of cashier or store associate experience preferred.
• Strong interpersonal skills and a positive attitude are essential.

Responsibilities

• Provide fast and friendly service to customers at checkout.
• Assist with stocking and maintaining inventory levels.

Skills

Customer Service

Cash Handling

Interpersonal Skills

Flexibility

Education

High School Diploma or Equivalent

Tools

Point of Sale (POS) Systems

Job description

About the role

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. You will report to the store management team.

Join us to become an industry expert in a fun and thriving retail company!

You will

• Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.
• Direct customers to and through checkout lanes to minimize register lines.
• Process transactions accurately and efficiently, including unloading carts, placing product on the belt, and bagging/boxing/loading packages.
• Verify customer identification and adhere to all minor policies.
• Balance a register drawer; handle cash, checks, credit cards, traveler’s checks, gift cards, and coupons.
• Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products.
• Assist with stocking and maintaining inventory levels; communicate any inventory issues/concerns to leadership.
• Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

What we're looking for

• 21 years of age or older.
• Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours.
• Experience using technology applicable to the position and access information necessary to complete daily responsibilities.
• 1-year cash handling/cashier or store associate experience preferred, to include greeting customers, assisting in register transactions, and identifying/resolving customer issues.
• Strong interpersonal skills with a positive and engaging attitude.
• Value collaboration and acting as a team player.
• Desire to develop knowledge of product and services.

Physical Requirements (with or without accommodations)

• Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• Climb ladders and lift 50 lbs. overhead and repeatedly.

We offer

• Paid Time Off (PTO).
• Generous store discounts.
• Health care plans (medical, prescription, dental, vision).
• 401(k), HSA, FSA, Pre-tax commuter benefits.
• Disability and life insurance coverage.
• Paid parental leave.
• Pet insurance.
• Critical illness and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development, industry knowledge, and wine, spirits, and beer education.
• Consumer classes.
• & More!

Grow with us!

Total Wine & More is the country’s largest independent retailer of fine wine, beer, and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!