Cashier - Johnson City, TN

Goodwilltnva; Johnson City (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical Benefits Including Dental and 

Vision

403(b) Retirement Plan

4 Weeks Paid Time Off, Plus Your Birth

Mileage Reimbursement

Employee Discount

Job summary

Goodwill Industries of Tenneva Area, Inc. in Johnson City, TN is seeking a Cashier to operate the POS system and assist customers and donors with a professional, courteous approach. This role reports to the Team Lead and emphasizes accurate cash handling and adherence to store procedures.

The position requires flexibility in schedule, strong math skills, and a commitment to the Goodwill mission. Training and advancement opportunities are available within a supportive team environment.

Qualifications

• Operate POS system and credit card terminal; take money as well as credit cards.
• Maintain accurate cash balance with cashier settlement report.
• Count back the correct change.
• Follow instructions; work a varied schedule and flexible hours.
• Communicate professionally; be a team player with coworkers and supervisors.
• Prior cash register experience preferred.

Responsibilities

• Operate the cash register, fax machine, and credit card verification terminal.
• Provide professional customer and donor service.
• Answer the telephone professionally and direct calls appropriately.
• Remain familiar with Goodwill mission and activities to inform donors/customers.
• Complete cash settlement reports and other duties as directed by Team Lead.

Skills

POS system proficiency

Cash handling accuracy

Customer service

Team player

Flexible schedule

Tools

POS terminal

Cash register

Credit card terminal

Job description

Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill?

• Competitive Starting Pay
• Medical Benefits Including Dental and Vision
• 403(b) Retirement Plan
• 4- Weeks Paid Time Off, Plus Your Birthday!
• Cross-Training and Advancement Opportunities
• Mileage Reimbursement
• Employee Discount

Join us at Goodwill!

The Cashier is responsible for operating the POS system, computer, and credit card machine accurately. They assist customers professionally and courteously. Responsible for following all guidelines and procedures of the Push System. They report to the Team Lead and Assistant Team Lead.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Obtain job tasks and duties daily from the Team Lead, Assistant Team Lead, or Third Key Associate.
• They must accurately operate the cash register, fax machine, and credit card verification terminal.
• Must be a team player. They must actively participate in team meetings to improve sales, inventory levels, inventory floor plan, Push System process, and customer service.
• Is responsible for providing professional customer/donor service.
• Responsible for answering the telephone professionally and courteously and directing calls to the appropriate party.
• Become familiar with our Goodwill Mission and activities, in order to answer donor/customer inquiries and provide adequate information about the store, processing center, transportation/donation sites, and the organization.
• Complete cash settlement report and any other reports as directed by Team Lead or Assistant Team Lead.
• Inform the Team Lead or Assistant Team Lead of any supply or inventory shortages.
• Maintain confidentiality of sales information.
• Follow and maintain all established security procedures.
• Follow and maintain all safety procedures at all times.
• Maintain a safe and orderly work environment at all times.
• All other duties as assigned by the Team Lead and Assistant Team Lead.

MINIMUM QUALIFICATIONS:

• Ability to operate POS system and credit card terminal; take money as well as credit cards.
• MUST maintain accurate cash and balance with cashier settlement report.
• Ability to count back the correct change.
• Ability to follow instructions.
• Ability to work a varied schedule and flexible hours Sunday through Saturday of each week.
• Ability to work independently and responsibly.
• Ability to project a positive image of Goodwill to the customers/donors.
• Able to professionally communicate and be a team player with co-workers and supervisors.

• POS system and computer skills
• Able to count and do math.
• Able to read, write, and complete paperwork.
• Prior cash register and checkout experience preferred.
• Employment history that demonstrates the ability to work independently.

Physical/Sensory Demands:

• Ability to stand, bend, stoop, and reach for eight (8) hours or more if necessary.
• Ability to lift, push, and pull at least 25 pounds as required.
• Satisfactory eyesight: Visually distinguish methods of payment, and follow appropriate procedures.
• Ability to grasp merchandise for packaging, organization, and display.

Safety Statement:

“No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc. “Code of Ethics”.

Employees must abide by Goodwill Industries of Tenneva Area, Inc. compliance policies. The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action.

Goodwill is an Equal Opportunity Employer