Cashier II

City of Homestead; Minnesota; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Cashier II to join their team. In this full-time role, you will be responsible for processing utility payments and providing exceptional customer service. Your attention to detail and numerical aptitude will be essential as you handle financial transactions securely. This position offers a dynamic work environment where you can grow your skills while making a positive impact on the community. If you are looking for a rewarding opportunity to contribute to public service, this role is perfect for you.

Qualifications

• 1+ year experience as a bank teller or cashier with computerized data entry.
• Strong numerical skills and ability to follow instructions.

Responsibilities

• Process utility payments and assist customers with inquiries.
• Ensure compliance with financial regulations and maintain records.

Skills

Customer Service Skills

Numerical Aptitude

Attention to Detail

Bilingual (preferred)

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Join to apply for the Cashier II role at City of Homestead

Position Overview

General Function
Responsible for processing payments for utility services, assisting customers with account inquiries, and ensuring accurate and efficient financial transactions. The role requires excellent customer service skills, attention to detail, and the ability to handle financial transactions in a secure and organized manner.

Reports To
Customer Service Supervisor

Supervisory Responsibilities
None

Key Duties & Responsibilities

• Receives and processes in-house and mailed-in customer utility payments.
• Issues payment receipts for different tender methods while ensuring accurate posting to customer accounts.
• Handles daily payment reconciliation and submits deposits.
• Ensures compliance with relevant financial and auditing regulations.
• Enters data and maintains customer account records update in the utility management system.
• Responds to customer inquiries regarding utility bills, payments, and account status in person, over the phone, or via email.
• Contacts and prepares correspondence for customers including USPS mail pick-up and drop-off.
• Performs duties of a Clerk I as needed.
• Perform other job-related duties as required.

All of the above information is intended to indicate the general nature and level of work performed by employees in this position. This description is not intended to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

Type Of Appointment/Work Hours

• Full-time/Regular in-person position.
• Standard workweek, which is forty (40) hours of work per week consisting of five (5) days of eight (8) hours per day or four (4) days of ten (10) hours per day. The work day may be varied for the efficient delivery of public service.
• Will be required to work other than the standard workweek on occasion, including evenings, weekends, and/or holidays.
• Will be required to work occasional overtime or shift assignments, if applicable.

Requirements

Qualifications & Work Environment

• Must possess a high school diploma or its equivalency.
• A minimum of one (1) year experience as a bank teller or a cashier in a position that required computerized data entry of cash, checks, credit card payments, etc.
• Strong numerical and mathematical aptitude.
• Must be proficient with Microsoft Office.
• Must be able to work flexible hours.
• Must have the ability to work in an unsupervised environment.
• Must be able to comprehend and follow written and verbal instructions.
• Bilingual preferred.
• Must possess a valid Florida driver's license with a clean driving record.
• Must pass a background screening process to include credit history.

Physical and Environmental Demands or Conditions
The physical and environmental demands for this position have been listed on the last page of this description. Physical and environmental demands must be met to successfully perform the essential duties and responsibilities of this position.

Employment Policies & Core Values

Core Competencies

• Judgment - Sound decisions based on fact; uses logic to solve problems.
• Quality of Work - Performs work thoroughly, accurately, and professionally.
• Reliability - Timely and consistently completes assigned work; consistently reports to work and is punctual.
• Safety - Committed to ensuring a safe environment and complies with applicable safety standards.
• Technical Capability - Applies knowledge to identify issues and works to develop skills; demonstrates knowledge of techniques, skills, and equipment.

Work Authorization/Security Clearance

• The employee must successfully pass a background screening process and comply with the City's Drug-Free Workplace policy.
• The City will also verify the identity and employment authorization of individuals hired so the proper completion of Form I-9 is required, which includes the employee providing documents evidencing identity and employment authorization.

Equal Opportunity Statement
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifying individuals with disabilities may be provided reasonable accommodations to enable them to perform the essential functions.

Veteran's Preference Policy
In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, the City of Homestead complies with Florida law by providing Veterans' Preference in hiring. Qualified applicants, including veterans, spouses, widows/widowers, parents of service members, and current reserve or National Guard members, may receive hiring priority if they meet minimum qualifications and can perform the duties required. Veterans' Preference includes additional points on exams, prioritized placement on employment lists, and education waivers for certain qualified individuals. This preference ensures eligible candidates are considered fairly at all stages of the hiring process. For questions, contact the Human Resources Department.

Seniority level
Entry level

Employment type
Full-time

Job function
Purchasing

Industries
Retail