Cashier I

Quest Food Management Services; Glenview (IL); On-site; USD 16,531 - 22,041; Full time

Job summary

Quest Food Management Services is seeking a Cashier II to provide high-quality customer service in the front-of-house area of our school dining program. You will ring up sales, handle cash, and ensure accurate transactions while maintaining a welcoming environment for students and staff.

You will primarily operate at the POS station, assist with prep and grab-and-go items, and help stock front-of-house areas.

Qualifications

• Excellent customer service and front-of-house interaction.
• Accurate cash handling and sales transactions.
• Experience with POS systems and daily cash reconciliation.

Responsibilities

• Ring up sales and receive money accurately.
• Balance cash drawer and input in MealTime at shift end.
• Provide friendly, prompt service to students and staff.
• Maintain cleanliness and organization of front-of-house areas.
• Assist with grab-and-go items and restock as needed.
• Follow Quest policies and food safety guidelines.

Skills

Customer service

Cash handling

POS system

Education

High School Diploma/GED

Tools

MealTime system

Job description

Our Promise

Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.

Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.

Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership.

Position Summary

Provides excellent customer service by accurately ringing up sales, receiving money, and giving back change to guests. Balances cash drawers and input in Mealtime at end of shift. Creates the "WOW" experience for guests of Quest. Performs high caliber customer service related to the front of house duties and interactions with students and staff. Cashier II works primarily in POS station, do some preparations and build grab & go items, stocking of FOH areas.

Essential Duties And Responsibilities

• Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
• Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
• Provide efficient, friendly and prompt service to the students and staff.
• Responsible for all accurate sales transactions.
• Responsible for daily count of register drawer at the end of shift and posting to MealTime system.
• Assist manager with replenishing change in a timely manner.
• Responsible for daily inventory order placing for front of house including bakery, disposable and beverage.
• Assist in overall sanitation and organization of line and surrounding areas.
• Maintain open, positive and effective communication with others.
• Perform closing responsibilities, storing and cleaning of all line items and restocking all areas assigned.
• Ensure that cashiers meet Quest standards for appearance and efficiency of the cashier station.
• Maintain and develop relationships with clients, guests and staff during events by using their names whenever possible and anticipating their needs.
• Complete all side job and sanitation duties as assigned by station.
• Do some preparation and build grab and go items.
• Adhere to the policies and procedures of the business with the highest practical standards.
• Follow all Quest policies and food safety guidelines.
• Report to scheduled shifts on time and in complete uniform.
• Perform other duties as assigned.

Job Requirements/Specifications

Education and Experience:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required

• High School Diploma/GED or equivalent work experience
• Minimum of 2 years of experience in a cash handling and one year in lead cashier position

Preferred

• Previous experience in the food service industry working in schools / higher education