Cashier (Hrly)

Hendrickvwofconcord; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive dealership in Columbia, South Carolina, is hiring a Sales Associate responsible for managing customer transactions and providing exceptional customer support. The ideal candidate will have a high school diploma and up to three years of relevant experience, ensuring the smooth operation of the sales department while upholding the dealership’s standards.

Qualifications

• Prior customer service experience preferred.
• Ability to effectively use payments technology.
• Ability to adapt to new technologies and software.

Responsibilities

• Process customer payments for purchases and service invoices.
• Assist customers with inquiries and provide professional explanations.
• Balance cash drawer accurately at the start and end of shifts.

Skills

Customer Service

Communication

Math

Education

High School Diploma

Job description

Hendrick Chevrolet

Location: 100 Parkridge Drive, Columbia, South Carolina 29212

Summary: Responsible for handling sales transactions, providing excellent customer support, and contributing to the smooth operation of the service and/or sales departments.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Process customer payments for purchases, service invoices, and parts sales using cash, credit/debit cards, checks, or other methods of acceptable payment.
• Issue receipts, refunds, and credits accurately and in accordance with dealership policies.
• Balance cash drawer at the start and end of each shift, ensuring accurate record-keeping.
• Assist customers with inquiries, providing clear and professional explanations.
• Coordinate with sales and service teams to ensure seamless transaction processes.
• Handle basic administrative tasks, such as filing transaction records.
• Uphold dealership standards for customer service, addressing customer needs promptly and courteously.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

☐ GED

√ High School Diploma

☐ Associate Degree

☐ Bachelor Degree

Desired Work Experience:

√ up to 3 years

☐ 3-5 years

☐ 5+ years

Education/Experience:

Prior customer service experience preferred.

Environment Demands:

Duties are performed throughout the dealership. Heavy standing work. Work includes frequent clerical and administrative responsibilities in addition to frequent contact and interaction with customers and dealership personnel. Work includes movement around dealership facilities, indoors and outdoors. Due to the nature of this position, employee may be exposed to various work environments.

Computer Skills:

Ability to effectively use all payments technologies required in role. Ability to quickly adapt to new technologies and software tools, ensuring efficient workflow and data accuracy.

Math Ability:

Ability to add, subtract, multiply and divide.

Communication Skills:

Demonstrates effective verbal and written communication with customers and employees.

Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate effectively with customers and team members, both in person and over the phone. Frequent sitting and standing required, and light physical activities, such as reaching or lifting items up to 25 lbs may also be required.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to receive and communicate with customers courteously, efficiently, and professionally. Employee must be able to display professional phone etiquette.

Attendance Expectations:

The position requires regular and predictable attendance at the Dealership. Not a remote position. Scheduled shifts may include evening hours, weekends, and holidays.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit [Link available when viewing the job].