Cashier/Host

Ontario Trillium Foundation; Miry Brook (CT); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation's Hospitality Team is hiring to deliver memorable guest experiences by recommending great food and beverages and serving dishes with care. You will be part of a cohesive team in a fast-paced restaurant environment.

We look for individuals who can understand our guest-obsessed culture, answer menu questions, and ensure orders are correct while resolving guest concerns with managerial support when needed. Great pay, flexible schedules, and growth opportunities await.

Qualifications

• Guest service excellence and hospitality mindset.
• Ability to discuss menu items and make recommendations.
• Strong communication with guests and team members.

Responsibilities

• Understand our guest-obsessed culture and create positive, memorable experiences.
• Make food and drink recommendations and answer menu/service questions.
• Ensure guest satisfaction by checking orders and anticipating needs.
• Address guest concerns professionally and escalate issues to a manager when needed.

Skills

Guest service

Menu knowledge

Communication

Job description

As part of the Hospitality Team, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Flexible Schedules
• Growth Opportunities

The Hospitality Team are the first faces our guests see whenever they enter the restaurant. We've looking for individuals with motivation, the ability to work at a fast pace, and a friendly personality. We strive to create unforgettable guest and team member experiences every day!