Cashier & Guest Service: Flexible Shifts

Son of a Butcher Grapevine; Grapevine (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Son of a Butcher Grapevine in Grapevine, TX seeks a Squad Member to join a fast-paced kitchen and front-line team. Learn through SOB Training, greet guests, take orders, and help prepare menu items while upholding safety and sanitation standards.

Ideal candidates are at least 16, with a HS diploma or GED preferred, flexible availability, and the ability to stand long hours; awareness of guest satisfaction and teamwork is essential.

Qualifications

• Current student or high school diploma/GED preferred.
• Current Alcohol Service Certification if serving alcoholic beverages.
• Must be at least 16 years old.
• Flexibility to work nights, weekends, holidays, opening and closing shifts.
• Ability to stand for long periods of time and work in a fast-paced environment.
• Ability to bend and stoop and lift 50 - 75 lbs. comfortably.
• Ability to work in close quarters and around heat.
• Positive attitude while conducting all duties.
• Commitment to Guest Satisfaction. Looks at Restaurant operations from the Guest's point of view
• Effective communicator with Squad Members and Management

Responsibilities

• Follow the steps outlined in the SOB Training Program to learn new skills, duties, and responsibilities
• Abide by the rules and direction given by the Restaurant Management Squad and refrain from insubordination
• Communicate to their immediate Supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts Guests, the Squad, and overall Restaurant Operations and success
• Greet Guests, process orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with other Squad Members to prepare items on the SOB menu while following cooking instructions, safety procedures, and sanitary requirements
• Communicate effectively with Squad Members and Management to resolve any interpersonal issues as needed
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, etc.
• Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the SOB Uniform Policy
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
• Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results

Job description

Son of a Butcher Grapevine in Grapevine, TX seeks a Squad Member to join a fast-paced kitchen and front-line team. Learn through SOB Training, greet guests, take orders, and help prepare menu items while upholding safety and sanitation standards.

Ideal candidates are at least 16, with a HS diploma or GED preferred, flexible availability, and the ability to stand long hours; awareness of guest satisfaction and teamwork is essential.