Cashier

FB Society; Grapevine, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FB Society is seeking a Squad Member to thrive in a fast-paced dining environment. You will greet Guests, take orders, and serve food and beverages with a positive, helpful attitude, while following safety and sanitation procedures.

You will train through the SOB Training Program and collaborate with Squad Members and Management to maintain smooth restaurant operations and ensure guest satisfaction, including handling concerns professionally.

Qualifications

• Requires willingness to learn and follow SOB Training Program.
• Must understand how duties impact Guests, Squad, and Restaurant Operations.
• Ability to stand long hours in a fast-paced environment is required.

Responsibilities

• Greet Guests, process orders, and serve food and beverages with a positive attitude.
• Work with Squad Members to prepare items per cooking instructions and safety rules.
• Follow safety, sanitation, and uniform policies at all times.
• Communicate with Supervisors and Management to request guidance or training.
• Maintain cleanliness by clearing tables, sweeping, mopping, and sanitizing areas.
• Handle Guests’ concerns professionally and resolve issues per Restaurant Policy.

Skills

Guest service

Communication

Teamwork

Safety procedures

Education

High school diploma / GED

Tools

Ice cream dispensers

Fryers

Warmers

Job description

The Squad Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Squad Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Squad.

Duties:

• Follow the steps outlined in the SOB Training Program to learn new skills, duties, and responsibilities
• Abide by the rules and direction given by the Restaurant Management Squad and refrain from insubordination
• Communicate to their immediate Supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts Guests, the Squad, and overall Restaurant Operations and success
• Greet Guests, process orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with other Squad Members to prepare items on the SOB menu while following cooking instructions, safety procedures, and sanitary requirements
• Communicate effectively with Squad Members and Management to resolve any interpersonal issues as needed
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, etc.
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the SOB Uniform Policy
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
• Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results

Requirements:

• Current student or high school diploma/GED preferred
• Current Alcohol Service Certification if serving alcoholic beverages
• Must be at least 16 years old
• Flexibility to work nights, weekends, holidays, opening and closing shifts
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to bend and stoop and lift 50 – 75 lbs. comfortably
• Ability to work in close quarters and around heat
• Positive attitude while conducting all duties
• Commitment to Guest Satisfaction. Looks at Restaurant operations from the Guest’s point of view
• Effective communicator with Squad Members and the Restaurant Management Squad

Transportation & Accessibility:

• Must have reliable transportation to work
• Must have a telephone or other reliable method of communicating with the Restaurant Management Squad and Squad Members

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.