Cashier & Guest Experience Specialist

East Side Enterprise; Stoughton (MA); On-site; USD 29,000 - 36,000; Full time

Job summary

Seasons Corner Market and Shell 79 is seeking an entry-level Customer Service Associate who will engage customers with a friendly demeanor and provide outstanding service. The role requires accurate cash handling, and candidates must consent to a criminal background check and a pre-employment drug test.

The position emphasizes building relationships with customers and coworkers, processing payments, staying informed about promotions, and maintaining a clean, welcoming store environment.

Responsibilities

• Foster strong relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process customer payments accurately and efficiently, adhering to company policies.
• Handle complex transactions with skill and confidence.
• Stay informed about promotional products and effectively upsell the customers to consider additional items.
• Build and maintain positive relationships with both customers and coworkers.
• Collaborate with team members to support the overall success of the store and enhance customer satisfaction.
• Ensure the cleanliness and appealing presentation of the store, including product displays, cooler doors, and store exterior. Responsibilities also include emptying trash, bagging ice, and restocking items during quieter periods.
• Adaptability: Able to adjust to change, take on new responsibilities, handle pressure, and effectively modify plans to accommodate shifting needs.
• Accountability: Works independently, meets commitments, maintains personal standards aligned with company values, and consistently meets attendance and punctuality requirements.
• Communication: Strong verbal and written communication skills, active listening capabilities, and proficiency in managing distractions and interruptions.
• Sense of Urgency: Effectively prioritizes tasks, exhibits energy and urgency, meets deadlines, and develops efficient work procedures.
• Attention to Detail: Committed to accuracy and excellence, actively seeks improvements, and monitors quality to address any issues promptly.
• Technical Skills: Ability to utilize basic computer programs effectively.

Job description

Seasons Corner Market and Shell 79 is seeking an entry-level Customer Service Associate who will engage customers with a friendly demeanor and provide outstanding service. The role requires accurate cash handling, and candidates must consent to a criminal background check and a pre-employment drug test.

The position emphasizes building relationships with customers and coworkers, processing payments, staying informed about promotions, and maintaining a clean, welcoming store environment.