Cashier & Guest Experience Specialist

H&S Energy Group; Redmond (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

H&S Energy Group in Redmond, Oregon, is seeking a dedicated Customer Service Representative (CSR) to support daily store operations and uphold exceptional service standards. You will handle cashiering, merchandise presentation, and food/beverage quality, while creating a safe, welcoming environment for guests.

The CSR represents the face of the station, delivering friendly interactions, product knowledge, and efficient service in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
• Represent the company with professionalism in appearance, communication, and conduct.
• Operate the POS system accurately for cash, credit, and debit transactions.
• Ensure correct change, issue receipts, and process refunds/exchanges per policy.
• Perform safe drops, cash counts, and drawer balancing at shift end.
• Verify identification for age-restricted items and credit transactions.
• Stock shelves, coolers, and displays; maintain pricing accuracy and signage.
• Remove expired, damaged, or recalled items and report discrepancies.

Skills

Customer service excellence

Cash handling

POS systems

Communication skills

Teamwork & multitasking

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

H&S Energy Group in Redmond, Oregon, is seeking a dedicated Customer Service Representative (CSR) to support daily store operations and uphold exceptional service standards. You will handle cashiering, merchandise presentation, and food/beverage quality, while creating a safe, welcoming environment for guests.

The CSR represents the face of the station, delivering friendly interactions, product knowledge, and efficient service in a fast-paced retail setting.