Cashier/Greeter

Big Boy; Midland (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for the Cashier/Greeter role. This position emphasizes exceptional customer service, where you will be the first and last point of contact for guests. Your warm hospitality will create memorable dining experiences, and your organizational skills will ensure smooth operations. Join a team that values its employees and offers a supportive environment, along with competitive wages and comprehensive training. If you are passionate about making a difference in people's dining experiences, this opportunity is perfect for you!

Benefits

Competitive wages

Comprehensive training program

Meal discounts

Open-door work environment

Pride of working with a historic company

Qualifications

• Ability to provide exceptional customer service and hospitality.
• Good communication and organizational skills are essential.

Responsibilities

• Provide fantastic first impressions and set the tone for dining experiences.
• Assist guests with seating, menu items, and carry-out orders.
• Maintain cleanliness and safety standards in the restaurant.

Skills

Customer Service

Communication Skills

Ability to Work Under Pressure

Mobility and Agility

Basic Math Skills

Memory Skills

English Reading and Writing

Job description

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Job Details

Level: Entry

Job Location: Lansing, MI

Position Type: Full-Time/Part-Time

Job Shift: Any

Description

OVERVIEW - At Big Boy, we strive to make every experience iconic for anyone who chooses to join us. When you visit our restaurants, you'll find clean, welcoming, warm vibes waiting to make your day a bit better. Our team members are committed to delivering top-notch service and great food to our guests just as they always have since 1936. If you share that same passion to create craveable moments for our customers and staff alike, we can't wait to speak with you about joining team Big Boy!

The main responsibility of a Big Boy Greeter/Cashier is to extend exceptional hospitality by providing prompt, courteous service to each of our guests. As a Greeter, you are the first person our guests see; you set the tone for their dining experience. As a Cashier, you are the last person our guests see; you provide a lasting impression of their dining experience.

Responsibilities

• Provides fantastic first impressions and sets the tone for each guest's dining experience.
• Seats guests promptly, following the seating rotation schedule, introducing new menu items and informing our guests of soups and specials.
• Answers guest questions and assists with any additional needs, such as child booster chairs.
• Takes and processes carry-out orders placed by guests inside the dining room or on the telephone.
• Assists the service team by preparing beverages, salads, and desserts as needed.
• Maintains safety and sanitation standards in the restaurant and keeps the dining area sparkling clean.
• Provides lasting impressions for our guests while cashing out transactions by thanking every guest and inviting them to return.
• Maintains a professional appearance, adhering to uniform standards at all times.

Job Skills

• Able to remain on your feet for long periods of time.
• Bending, reaching, and climbing stairs.
• Ability to work under pressure.
• Sufficient strength and agility to lift and carry up to 30 lbs.
• The ability to read and write English and follow recipes accurately.
• Good mobility of fingers, hands, wrists, and elbows.
• Good hearing, visual, and English speaking skills.
• Able to work with a wide variety of foods and ingredients.
• Good memory, math, and organizational skills.

Desired Traits/Hospitality Skills

• A helpful, friendly personality.
• Good communication skills.
• The ability to work well with others and provide quality service to our guests.

Perks

• Competitive wages.
• Comprehensive training program.
• Meal discounts.
• An open-door work environment.
• Pride of working with a company that's been woven into the fabric of America since 1936.

Benefits

• 401(k).
• Dental insurance.
• Flexible schedule.
• Health insurance.
• Paid time off.
• Vision insurance.
• Eligible after one year of employment.

Shift

• 10 hour shift.
• 8 hour shift.
• Day shift.
• Night shift.

Work Location: In person.

Check us out at www.bigboy.com. Big Boy Restaurants is an Equal Employment Opportunity Employer.