Cashier (Good4u Customer Care)

Natural Grocers; Bolingbrook (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Natural Grocers is looking for a Good4U Crew Member passionate about helping others and promoting healthy food choices. This entry-level role involves providing exceptional customer service, gaining product knowledge, and contributing to company initiatives, all while being part of an energetic team dedicated to making a positive impact.

Benefits

Birthday Bonus Pay

Vitamin Bucks (up to $2,080 annually as store credit)

Paid Time Off (sick days and vacation)

Paid Nutrition Education

Advancement and career development opportunities

Health and Wellness Program

Employee Assistance Program (EAP)

Employee Referral Program

Medical, Dental, and Vision Insurance

Retirement Savings Plan (401k) with company match

Qualifications

• Ability to pass food safety training courses and/or certifications.
• Ability to manage changing priorities.
• Sense of urgency in completing tasks.

Responsibilities

• Providing world-class customer service.
• Supporting Company initiatives.
• Gaining product knowledge.

Skills

Customer Service

Product Knowledge

Food Safety Knowledge

Job description

Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition; do you like to learn and help people live healthier? Yes? Well, do we have the job for you! A Natural Grocers Good4U Crew Member plays a critical role in helping Natural Grocers be the most awesome place possible where food quality actually matters, affordability is a must, and health is what we are buzzing about. We have a lot going on, so we don't think you'll get bored! From stocking, greeting, and cashiering to promoting special events and our Nutrient to Know About program, you will have the opportunity to use your people skills, passion for talking and learning about nutrition, energy, and excitement in this multifaceted entry-level position. We are looking for Good4UCrew Members who will join us in our enthusiasm and passion for helping people and the environment. Sound good? Keep reading...

Applications are accepted for this position on an ongoing basis.

Responsibilities

The essentials of this role include:

• Providing world-class customer service
• Supporting Company initiatives
• Gaining product knowledge

All our Good4U Crew Members are considered to be "all hands on deck" and ready to help with whatever needs to be done to support the team. We like to have fun here at Natural Grocers! Bring your smile every day and join one of the most amazing companies ever. Seriously, it really is.

Qualifications

Recipe for Success:

Do you have the experience, skills, and education we are looking for?

Here at Natural Grocers, we see ourselves as more than just a grocery store. We are committed to helping our customers, communities, and planet get healthier by maintaining the highest food quality standards. Our Good4U Crew Members carry this passion and mission every day. No matter how big or small the task, our Crew knows they are contributing to a larger mission!

• Ability to pass food safety training courses and/or certifications
• Ability to manage changing priorities
• Sense of urgency in completing tasks
• Ability to take direction and follow through

Note: This job description is not a contract. It may change without notice, and additional duties may be assigned. Our Good4U Crew Members must be willing to tackle all tasks assigned. Think of it as a personal challenge; we've got this!

Benefits

All Crew Members

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually as store credit)
• Holiday Pay for 5 Holidays (Stores Closed)
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• N}power Program (customer appreciation and rewards)
• Regular pay increases
• Advancement and career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability and Life Insurance
• Voluntary benefits including hospital indemnity, accident, long-term disability, and term life insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company contributions

Diversity Statement

We believe everyone should experience health and wellbeing. We honor diversity and foster inclusion in all aspects of our organization. Our team is diverse in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We celebrate our differences and are committed to equitable access to health and wellness for all. We welcome everyone to join us in this mission, appreciating the unique experiences each person brings.

Physical Capabilities and Environmental Demands

N = Never, O = Occasional (1-33%), F = Frequent (34-66%), C = Constant (67-100%)

Physical Requirements:

• Constantly lift or carry up to 10 lbs., frequently 11-20 lbs., occasionally 21-50 lbs., and with a team, 51-100 lbs.
• Frequently push or pull up to 15 lbs., occasionally 16-100 lbs.
• Occasionally use a computer for data entry.
• Constantly walk, stand, use fine motor skills, grip, bend, twist, reach outward.
• Frequently reach above chest, occasionally sit, squat, kneel, climb.

Environmental Requirements:

• Frequently work with sharp tools, dust, fumes, congested areas.
• Occasionally work with noise, cold, heat, wet conditions, outside, heights, contact stress.