Cashier - Full Time - Stoughton

Goodwill of South Central Wisconsin, Inc.; Stoughton (WI); On-site; USD 15,154,000 - 20,664,000; Full time

Job summary

Goodwill of South Central Wisconsin, Inc. is seeking a cashier to maximize store profitability through accurate register operation and outstanding customer service. You will help build skills and change lives in our communities by engaging with customers and donors at the point of sale.

The role emphasizes friendly interactions, accurate transactions, and efficient merchandising while adhering to safety and 5S standards, with opportunities to support asset protection and community programs.

Qualifications

• Ability to ring sales on a cash register and use basic math to count money.
• Good interpersonal and customer service skills.

Responsibilities

• Greet customers and provide best in class service.
• Process transactions accurately, professionally, and efficiently.
• Actively promote the Round-Up program and inform customers how their contribution helps the community.
• Keep the sales floor fresh and full through merchandising and rotation of items.
• Assist with shopping cart retrieval and merchandise placement.
• Maintain a neat, clean, and safe environment following 5S and safety guidelines.
• Monitor fitting rooms and report theft when observed.
• Interact professionally with coworkers, shoppers, and donors.
• Support Asset Protection as needed for shoplifting incidents.
• Handle production, rotation, and 1 touch optimization processes.
• Uphold the company core values in all duties.

Skills

Cashier skills

Customer service

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

The Cashier maximizes store profitability through accurate register operation, best in class customer service, and efficient merchandising. This role helps us to build skills and change lives in each of our communities.

Principal Duties & Responsibilities:

• Provide best in class service by greeting customers, answering questions and inviting them to return
• Process transactions accurately, professionally, and efficiently
• Actively promotes the Round-Up program, informing all customers at each transaction how their contribution helps build skills and change lives in our community
• Keep the sales floor fresh and full, by quickly and efficiently merchandising and salvaging items
• Continuously picks up items, returns shopping carts/baskets and places merchandise in appropriate area
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
• Monitors the fitting rooms, returning items to floor, reporting known theft to Manager or AP Agent
• Consistently interacting with co-workers, shoppers, and donors in a professional & pleasant manner
• Assist Asset Protection Agents, if 18 or older, may be asked to act as witness for shoplifting detentions
• Works the process by supporting production, rotation and 1 touch optimization
• Consistently perform all duties within the framework of our Core Values

Requirements

Knowledge, Skills & Abilities Required:

• Ability to ring sales on a cash register and use basic math to count money.
• Good interpersonal and customer service skills

Travel Required:

No

Required education and/or work experience:

• No experience necessary

Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods throughout the facility and use a full range of motion to lift push or pull up to 40 lbs.
• Must be able to clearly communicate.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at [e-mail] or [phone].