Cashier Flipt Part-Time

Rivers Casino; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic team members to provide exceptional customer service in a vibrant environment. This role involves engaging with guests, accurately processing orders, and ensuring a clean and organized workspace. Ideal candidates will thrive in a fast-paced setting, demonstrating strong communication skills and a commitment to guest satisfaction. Join a dynamic team that values positive interactions and fosters a supportive workplace culture, where your contributions make a real difference in the guest experience.

Qualifications

• Must be 18 years of age or older.
• One year or more related experience in a fast food restaurant setting.

Responsibilities

• Engages in friendly conversation with customers and fills orders accurately.
• Operates cash register and maintains a clean workstation.
• Prepares food and specialty coffee at the Barista outlet.

Skills

Customer Service

Cash Handling

Food Preparation

Up-selling

Conflict Resolution

Education

High School Diploma or Equivalent

Job description

Summary: Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Engages in friendly conversation with customers in the Marketplace line.
• Fills the customer’s order in a friendly, prompt and accurate manner and helps them by suggesting popular items and up-selling items to purchase.
• Operates cash register following established cash handling procedures.
• Prepares food orders, works with production staff to make food for the restaurant, and performs other duties as assigned.
• Prepares specialty coffee/smoothies at the Barista outlet.
• Maintains a clean and organized workstation.
• Inspects guest identification to ensure guests meet the legal age limit for alcohol possession/consumption.
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines.
• Cleans and stocks food prep areas, dining areas, and workstations.

Qualifications:

• Must be 18 years of age or older.
• High School diploma or equivalent.
• One year or more related experience in a fast food restaurant setting.
• Effectively handle customer disputes in a calm and courteous manner.
• Ability to work efficiently in multiple work stations as directed.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to successfully fulfill the pre-employment process.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel.
• Frequently required to reach with hands and arms.
• Must occasionally lift up to 25 pounds.
• Ability to count.
• Able to work with others while maintaining a positive and courteous demeanor.
• Ability to work in a noisy and smoky environment.