Cashier (Fiscal Specialist 2)

King County; Seattle (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

King County's Finance and Business Operations Division is looking for a Fiscal Specialist 2 - Cashier. This role entails processing property tax payments, providing customer service, and verifying transactions. The ideal candidate is detail-oriented, skilled in financial transactions, and thrives in a busy environment. Join a team that values diversity and inclusion while serving the community.

Benefits

County issued laptop

Opportunities for skill testing and additional training

Qualifications

• Experience processing high-volume financial transactions.
• Strong communication and customer relationship skills.
• Ability to analyze data and solve problems.

Responsibilities

• Receive and process property tax payments.
• Post to the general ledger and reconcile collections.
• Provide excellent customer service.

Skills

Customer service orientation

Problem-solving

Attention to detail

Communication

Interpersonal skills

Time management

Tools

MS Office Productivity tools

Job description

King County’s Finance and Business Operations Division, Treasury section, is seeking a Fiscal Specialist 2 - Cashier!

We're seeking an enthusiastic candidate who is customer service-oriented, a team player with a proactive attitude, and able to remain calm under pressure while handling a high volume of transactions. Strong communication skills and attentive listening are essential.

Our ideal candidate is also dedicated to collaborative teamwork, adept at problem-solving, process improvement, and eager to learn new systems, contributing to our dynamic and expanding organization.

Scope of Job Duties

Receive and process property tax payments in various forms (cash, checks, credit/debit cards).

• Post to the general ledger and reconcile collections against subsystems.
• Verify the accuracy of tax payments with the amount owed, identify and correct errors in payment calculations, research discrepancies, and prepare tax refunds and payment returns.
• Provide excellent customer service and communicate clearly and effectively with customers and co-workers.
• Process, track, and notify taxpayers of returned checks.
• Perform other duties as assigned.

Minimum Qualifications
Demonstrated recent experience processing high-volume financial transactions and cash handling.

• Skilled in analyzing, researching, and resolving customer issues while maintaining positive customer relationships.
• Proven experience entering and reviewing numerical data with speed and accuracy.
• Strong attention to detail, particularly when working with time-sensitive deadlines.
• Ability to perform research, analyze data, and solve problems related to financial transactions.
• Strong communication, interpersonal, writing, and customer service skills.
• Capable of handling multiple priorities and projects simultaneously.
• Intermediate level of technology proficiency using MS Office Productivity tools in your daily work
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.
• Ability to work with people from diverse backgrounds.

Preferred Qualifications

• Experience with LEAN processes and principles
• Experience with SharePoint, MS Teams and other collaborative online tools

The Treasury Section is part of the larger Finance and Business Operations Division portfolio of countywide services. FBOD’s vision“Count on Us”reflects the division’s deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence.


Position Information:

• Work Site Details:The work associated with this position will be 100% in-office with in-person interactions at our King Street Center location.
• Location Requirement:Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
• Work Schedule:This position is Non-Exempt from the provisions of the Fair Labor Standards Act and therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.
• Union Representation: This position is Teamster 117 represented.

Employees will be provided with a County issued laptop. When working remotely employees must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work, remain available and responsive during scheduled work hours, and follow FBOD’s Hybrid and Remote Guidelines including on-camera participation during virtual video meetings. King County has a robust collection of tools and resources to support working remotely.

The Application/Selection Process: The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume.A cover letter may also give the application reviewer a better understand on how you meet the minimum qualifications and why you are interested in this position.

The selection process typically consists of different phases: screening interview, virtual interview, and if successful, pre-hire requirements consist of reference checking. For some positions additional phases may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.

Each phase is set for a specific day. Different times will be available for those days only. Please reach out to the contact below to confirm dates. Rescheduling interviews may not be possible.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact:
Michael Castro, Recruiter (HR Analyst)
Email: [e-mail]

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.