Cashier: Fast, Friendly Service Pro

The Home Depot; Norcross (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Norcross, Georgia seeks a Head Cashier to oversee cashiers and ensure exceptional customer service. The Head Cashier will process transactions, manage the Self-Checkout area, and coach new employees. The ideal candidate should have over 1 year of Cashier experience and a proactive approach to customer service. This is a great opportunity to develop leadership skills in a supportive environment.

Qualifications

• 1+ years of Cashier experience preferred.

Responsibilities

• Provide fast, friendly, accurate and safe customer service.
• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Support and train other Cashiers.

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.