Cashier

The Home Depot; City of Poughkeepsie (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Poughkeepsie is seeking a Head Cashier to oversee cashiers and ensure excellent service at checkout. This role involves fast and friendly transaction processing, managing the Self-Checkout area, and training new cashiers. The ideal candidate will have at least 1 year of cashier experience and strong customer service skills. Join a team that values efficiency and customer satisfaction in a dynamic retail environment.

Qualifications

• 1+ years of Cashier experience.
• Strong customer service orientation.
• Ability to train and coach new Cashiers.

Responsibilities

• Provide fast, friendly, accurate service at checkout.
• Monitor and maintain Self-Checkout area.
• Assist in the supervision and training of Cashiers.

Skills

Customer service skills

Fast and accurate transaction processing

Product/project knowledge

Coaching and training

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.