Cashier — Elevate Service & Drive Sales

JCPenney; Lancaster (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation

401(k) match

Employee discount

Job summary

JCPenney in Lancaster, OH is seeking a courteous Cashier to drive a positive shopping experience while processing transactions and supporting store operations. You will greet customers, assist with purchases, and help with returns, rewards and gift card programs as part of a seamless checkout flow.

The role emphasizes attentive customer service, accurate cash handling, and teamwork to meet sales and service standards in a fast-paced retail environment.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Partners where needed for additional support. Engage customers to resolve problems and assist with credit, rewards and gift card programs.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with signing and merchandising at checkouts while stocking and merchandising Impulse Fixtures and replenishment.
• General Operations - Assists with Omnichannel efforts and recovery, put backs and fitting room maintenance. Participates in annual inventory processes.
• Performance Standards - Supports shrink and safety initiatives. Meets performance standards for the role including iCAP, product and service sales, customer service, productivity and attendance.

Skills

Customer service

POS handling

Cash handling

Sales orientation

Teamwork

Job description

JCPenney in Lancaster, OH is seeking a courteous Cashier to drive a positive shopping experience while processing transactions and supporting store operations. You will greet customers, assist with purchases, and help with returns, rewards and gift card programs as part of a seamless checkout flow.

The role emphasizes attentive customer service, accurate cash handling, and teamwork to meet sales and service standards in a fast-paced retail environment.