Cashier - Dock's Poolside

Hyatt Hotels Corporation; Cambridge (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Hyatt as a Poolside Cashier at our Chesapeake Bay Resort, where you'll ensure guest satisfaction by processing payments and maintaining a welcoming atmosphere. This role demands excellent communication and customer service skills in a fast-paced outdoor environment, offering competitive pay and numerous benefits.

Benefits

Health Benefits

Free and discounted room nights

401(k) matching

Tuition reimbursement

Meal credit for employees

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Previous cashier or food service experience preferred.
• Ability to work efficiently in varying weather conditions.

Responsibilities

• Process payments accurately using the POS system.
• Maintain cleanliness and organization of the cashier station.
• Assist with food and beverage orders when needed.

Skills

Customer Service

Communication

Basic Math

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

US - MD - Cambridge

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

15.00 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Poolside Cashiers are responsible for processing forms of payment for goods and services to include room charges, credit card and cash. Cashiers are the final point of contact for the experience and have the ability to ensure guest satisfaction. This role supports the poolside team by maintaining a clean, organized workstation and ensuring all guest needs are met in a fast-paced, outdoor environment.

What You'll Do:

• Greet all guests promptly and courteously, providing a warm and welcoming atmosphere.
• Accurately operate the point-of-sale (POS) system to process payments, including cash, credit card, and room charges.
• Issue receipts and maintain an accurate cash drawer, adhering to hotel cash-handling policies.
• Assist with taking and packaging food and beverage orders when needed.
• Communicate clearly with kitchen and service staff to ensure accurate and timely order delivery.
• Maintain cleanliness and organization of the cashier station and service area.
• Answer guest questions about the menu, hotel amenities, and poolside services.
• Follow all food safety and sanitation standards as well as safety protocols for outdoor environments.
• Monitor guest consumption and comply with alcohol service laws and hotel policies.
• Report any guest concerns or operational issues to the supervisor promptly.

**The position responsibilities outlined above are in no way to be construed as all encompassing.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Chose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary:$15.00/hour
• Health Benefits:Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance:Paid time off, including new child leave
• Retirement Support:401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities:Tuition reimbursement and robust training programs
• Everyday Conveniences:Meal credit for employees

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Clickhere to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Previous cashier or food service experience preferred.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced, outdoor environment.
• Basic math and cash-handling skills required.
• Must be able to stand for long periods and work in varying weather conditions.
• Availability to work weekends, holidays, and flexible shifts.
• TIPS or ServSafe Alcohol certification preferred or must be obtained upon hire.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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