Cashier — Delightful Customer Service & Sales

JCPenney; Pittsburgh (Allegheny County); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney is hiring a Cashier to deliver customer service and drive sales at our store. You will maintain checkout standards, assist with Omnichannel operations, participate in inventory recovery, and help uphold shrink and safety performance targets.

Key duties include greeting and assisting customers, processing returns, using the POS device, and supporting merchandising at checkouts. You will join a team focused on friendly service, teamwork, and efficient operations.

Qualifications

• Excellent customer service and problem-solving abilities.
• Ability to assist with credit, rewards and gift card programs.
• Familiarity with merchandise presentation and checkout standards.
• Comfort with using POS devices and store systems.
• Team-oriented with reliable communication and attendance.

Responsibilities

• Greet and assist customers, provide strong customer service.
• Complete checkout processes, returns, and re-ticketing.
• Support Omnichannel, recovery, and inventory tasks.
• Uphold shrink, safety, and performance standards.

Skills

Customer service

Sales skills

Checkout operations

Omnichannel support

Inventory recovery

Safety awareness

Tools

Point of Sale device

Job description

JCPenney is hiring a Cashier to deliver customer service and drive sales at our store. You will maintain checkout standards, assist with Omnichannel operations, participate in inventory recovery, and help uphold shrink and safety performance targets.

Key duties include greeting and assisting customers, processing returns, using the POS device, and supporting merchandising at checkouts. You will join a team focused on friendly service, teamwork, and efficient operations.