Cashier DARCARS Frederick Toyota

DARCARS Automotive Group; Frederick (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive group in Maryland is seeking a Cashier/Receptionist to be the first point of contact for customers. The role involves greeting visitors, managing inquiries, and performing clerical tasks. Ideal candidates should possess strong communication skills and a commitment to customer service. Flexibility in scheduling is essential, and multilingual abilities are a plus.

Qualifications

• Clear and pleasant telephone communication skills.
• Ability to work in a fast-paced environment.
• Team player with a flexible schedule.

Responsibilities

• Greet showroom customers and determine the nature of their visit.
• Manage switchboard operations and take detailed messages.
• Perform clerical and accounting duties as assigned.

Skills

Communication

Customer Service

Multilingual

Education

High school diploma or GED

Job description

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DARCARS Automotive Group is now hiring for a Cashier/Receptionist!

As the Cashier/Receptionist, you are the front-line representative for the dealership and must present a professional, friendly demeanor at all times. You greet customers as they enter the showroom, direct them to the appropriate party, answer basic inquiries, and assist in salesperson activities such as administering dealer tags and gas tickets.

In this role, you'll:

1. Greet showroom customers and determine the nature of their visit
2. Direct customers to the correct department, notify sales staff, or introduce customers to a salesperson
3. Answer basic customer inquiries and refer more complex questions accordingly
4. Enter data into prospect tracking system
5. Manage switchboard operations
6. Communicate with callers professionally and efficiently, minimizing hold times
7. Take detailed messages including caller's name, company, time, and message
8. Relay messages promptly to relevant parties
9. Provide basic information to callers with general inquiries
10. Update and distribute the company telephone roster as needed
11. Perform clerical and accounting duties as assigned
12. Serve as showroom greeter
13. Other duties as assigned by management
14. Make transaction receipts for sale and service departments, if applicable

Qualifications:

1. Clear and pleasant telephone communication skills, projecting professionalism
2. Strong communication skills with customers and employees
3. Multilingual ability (Spanish and Chinese) is a plus
4. Commitment to customer service
5. Ability to read, speak, and understand instructions and documents
6. Customer service experience preferred but not required
7. Ability to sit for long periods
8. Ability to work in a fast-paced environment
9. Team player
10. Flexible schedule including evenings and weekends
11. Valid driver’s license with a safe driving record
12. High school diploma or GED
13. At least 18 years old
14. Ability to pass pre-employment screening, including background check

This job description is a general overview and may include additional duties as assigned by management.

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.