Cashier & Customer Service Pro - Flexible Hours

Brookshire Grocery Co.; Athens (TX); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Paid time off

401(k) plan

Employee discounts

Scholarships and educational support

Outdoor recreation area access

Job summary

Brookshire Grocery Company in Tyler, Texas, is seeking an entry-level front-end associate to assist customers, operate the register, bag groceries, and ensure accurate tender handling. You’ll learn to balance cash, apply store policies, and deliver friendly service in a fast-paced retail setting.

The role requires basic math, good communication, and the ability to work flexible hours including nights and weekends.

Qualifications

• Basic knowledge of cash register.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends and holidays.

Responsibilities

• Ensures correct checkout totals for customers by properly weighing, keying, and scanning items.
• Maintains accurate money count in register at all times.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints.
• Promotes enrollment in Thank You Card program and assists customers with sign up process, where applicable.
• Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.

Job description

Brookshire Grocery Company in Tyler, Texas, is seeking an entry-level front-end associate to assist customers, operate the register, bag groceries, and ensure accurate tender handling. You’ll learn to balance cash, apply store policies, and deliver friendly service in a fast-paced retail setting.

The role requires basic math, good communication, and the ability to work flexible hours including nights and weekends.