Cashier & Customer Service Associate (12 - 20 hrs / wk)

IKEA USA; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company that values customer relationships and teamwork! In this part-time role, you'll play a key part in creating positive shopping experiences, ensuring customers leave satisfied and engaged. With flexible hours and a focus on work-life balance, this position offers a supportive environment where your contributions truly matter. Enjoy a range of benefits designed to enhance your well-being and professional growth. If you're passionate about people and eager to make a difference, this opportunity is perfect for you!

Benefits

Generous paid time off

Paid parental leave

Tuition discount

Retirement and bonus plans

Co-worker discount

Meal deal

Pet insurance program

Education assistance

Safety shoe reimbursement

24/7 telehealth visits

Qualifications

• 1 year of sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Ensure positive customer experiences during checkout.
• Resolve customer concerns independently.
• Provide efficient car loading and unloading services.

Skills

Sales Experience

Customer Service Experience

Education

High School Diploma

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback, and make things right! Our modus operandi is to connect to people by listening to their personal needs and creating genuine interactions. We are passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

JOB TYPE – Permanent, Part-Time
BENEFITS ELIGIBLE? – Yes
HOURS – 12 - 20 hours per week. Weekend open availability required.
Starting at $17.15/hr
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a full menu of benefits and perks to help everyone maintain work-life balance, be well, and plan for their future. Join our team and enjoy these benefits and more!
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment