Cashier & Customer Service Associate

P.C. Richard & Son, LLC; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Cashier & Customer Service Associate to join their dynamic retail team. This role is pivotal in providing outstanding customer service both on the phone and in person, ensuring that customer inquiries and orders are handled efficiently. With a focus on clerical duties and operating a computerized cash register, the ideal candidate will thrive in a fast-paced environment. The company offers a comprehensive benefits package, including health plans, retirement savings, and generous paid time off. If you're passionate about customer service and ready to make a difference, this opportunity is perfect for you.

Benefits

Health Plan Options

Health Savings Account

Voluntary Vision & Dental Plan

Life Insurance

401k Retirement Savings Plan

Flexible Spending Plan

Employee Discount

Paid Time Off

Qualifications

• Excellent customer service skills required for phone and in-person interactions.
• Experience with cash register operation is a plus.

Responsibilities

• Provide exceptional customer service via phone and in person.
• Handle data entry and manage the computerized cash register.

Skills

Customer Service Skills

Phone Communication

Data Entry

Cash Register Operation

Tools

Point of Sale System

Job description

This position is listed at the following store location: Ozone Park - 103-54 94th Street.

The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, including but not limited to:

• Providing excellent customer service both on the phone and in person.
• Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
• Calling customers to confirm the status of their orders, delivery, and product service.
• Operating and balancing computerized cash register.
• Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.

Must be flexible with hours in order to work a retail schedule, including evenings, weekends, and holidays.

• Must also be able to perform a variety of general office activities in a fast-paced team player environment.
• Candidate must possess excellent customer service skills in dealing with customers via phone and in person.
• Cashier and computer experience a plus.

Salary Range: $16.50-$18.00 per hour.

Excellent BENEFITS available including:

• Health Plan Options providing comprehensive coverage for the employee and family (if applicable).
• Health Savings Account (if applicable).
• Voluntary Vision & Dental Plan.
• Life Insurance and Supplemental Insurance Programs.
• 401k Retirement Savings Plan with a discretionary annual Company match, Flexible Spending Plan, and an Employee Discount.
• Generous Paid Time Off Benefits including vacation and sick time.

P.C. Richard & Son is an Equal Opportunity Employer.