Cashier - Customer Service

Zaxbys; Travelers Rest (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is looking for enthusiastic cashiers to join their team. This role is vital as the first point of contact for guests, ensuring a delightful dining experience. You will engage with customers, take orders, and handle payments while maintaining a clean and inviting atmosphere. The company offers free meals during shifts, flexible scheduling, and opportunities for advancement. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you to grow and shine in the hospitality industry.

Benefits

FREE Meals On Shift

50% Off Meals Off Shift

Flexible Schedule

Early Access to Pay

Paid Training

Opportunities to Advance

Recognition Program

Employee Referral Program

Medical Insurance

Dental Insurance

Qualifications

• Must be 16 years of age or older and able to work 32 to 40 hours per week.
• Strong customer service skills and ability to handle cash transactions.

Responsibilities

• Greet guests, take orders, and handle payments efficiently.
• Maintain cleanliness of dining and guest areas, ensuring a welcoming environment.
• Prepare menu items following safety regulations and company standards.

Skills

Customer Service

Cash Handling

Communication

Teamwork

Education

Minimum Age 16

Tools

Point of Sale System

Job description

As the team at Zaxbys expands, we're saving a seat for you!

To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxbys is an indescribably great place to work!

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Why work at Zax?

• FREE Meals On Shift & 50% Off Meals Off Shift
• Flexible Schedule
• Early Access to Pay
• Paid Training
• Opportunities to Advance

Benefits

• Recognition Program
• Employee Referral Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match (additional eligibility requirements)

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities which may occur inside or outside the restaurant:

• Complete all training requirements including:
• Zaxbys Front of House Development Plan
• Hands-on stations training
• Any additional training required by Zax LLC
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxbys brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serveware, and beverages
• Keep work areas clean and organized
• Prepare menu items according to company standards and in a safe and sanitary manner
• Prepare beverages, sauces, produce, and other items
• Ensure food and beverages are handled according to safety regulations and guidelines
• Accurately complete, package, and present guest orders
• Assist with kitchen and back of house tasks as assigned
• Other responsibilities
• Complete all tasks with a sense of urgency, in a timely manner
• Work safely and follow all safety guidelines and procedures
• Other duties as assigned

Job Qualifications

The following requirements must be met in order to qualify for this position:

• Must be 16 years of age or older
• Ability to work 32 to 40 hours per week

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered:

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an indoor or outdoor environment that features hot and cold temperature variations and exposure to food and outdoor allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment