Cashier & Customer Experience Specialist (Day Shift)

The TJX Companies, Inc.; Cincinnati (OH); Vor Ort; USD 19.000 - 20.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k) contributions

Health benefits

Paid holidays

Zusammenfassung

The TJX Companies, Inc. in Cincinnati is seeking a Customer Service Associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store, and support everyday operations to ensure smooth store performance.

Responsibilities include processing purchases, promoting loyalty programs, maintaining merchandising standards, and participating in store recovery and safety initiatives. Prior retail experience is a plus.

Qualifikationen

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Aufgaben

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Jobbeschreibung

The TJX Companies, Inc. in Cincinnati is seeking a Customer Service Associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store, and support everyday operations to ensure smooth store performance.

Responsibilities include processing purchases, promoting loyalty programs, maintaining merchandising standards, and participating in store recovery and safety initiatives. Prior retail experience is a plus.