Cashier & Customer Experience Specialist

Goodwill Industries of Houston; Tomball (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill Houston is seeking a customer service-focused associate to ensure smooth checkout and helpful shopping interactions. You will greet customers, handle payments, and explain loyalty rewards while keeping the sales floor tidy and welcoming.

Responsibilities include operating POS devices, processing transactions, and assisting in merchandising and housekeeping to maintain an inviting store environment.

Qualifications

• A high school diploma or equivalent preferred.
• Ability to perform basic math functions.
• Ability to communicate effectively with individuals of diverse backgrounds.
• Retail sales experience is preferred.
• Must have reliable transportation.

Responsibilities

• Greet customers and assist with questions about store operations and merchandise.
• Operate cash registers and POS systems to process payments accurately.
• Explain Loyalty Rewards Program and help customers enroll.
• Promote Change Round Up to support GWH’s mission.
• Move and stock merchandise, keep the sales floor organized and inviting.

Skills

Customer service

Communication skills

Mathematical ability

Reliability

Education

High school diploma or equivalent

Tools

POS system

Cash register

Credit card devices

Job description

Goodwill Houston is seeking a customer service-focused associate to ensure smooth checkout and helpful shopping interactions. You will greet customers, handle payments, and explain loyalty rewards while keeping the sales floor tidy and welcoming.

Responsibilities include operating POS devices, processing transactions, and assisting in merchandising and housekeeping to maintain an inviting store environment.