Cashier & Customer Experience Specialist

Cosentino's Price Chopper; Ottawa (KS); On-site; USD 17,000 - 21,000; Part time

Job summary

Cosentino's Price Chopper #405 in Ottawa, KS is seeking a part-time Customer Service Clerk to perform cashiering and front-end duties in a fast-paced grocery setting.

You will handle transactions, assist customers, maintain a clean workspace, and follow store standards, with opportunities to train and grow with Cosentino’s Learning Plan; this role reports to the Front-End Manager and requires effective communication and multitasking.

Qualifications

• General knowledge of cash handling procedures.
• Working knowledge of cash register operation.
• General knowledge of customer service principles.
• Ability to communicate effectively, both verbal and written.
• Ability to multitask in a fast-paced environment.
• High School diploma or equivalent is preferred.
• Experience in a retail grocery setting is beneficial.

Responsibilities

• Obtain a liquor license and or food handlers permit as required by the county in which you are working in. This should be completed within the first 14 days of starting.
• Accurately process customer transactions using the cash register and point of sale system.
• Cash handling, including counting money, making change, and balancing the cash office at the end of every shift.
• Accurately receive and process payment for purchases by various methods, including cash, check, gift cards, credit and debit cards, use of coupons, or other approved payment options.
• Follow documented procedures to correctly process payment for purchases involving government assistance programs including SNAP and WIC.
• Efficiently and courteously handle all returns, exchanges, and price adjustments.
• Handle customer complaints and elevate complex issues to the appropriate supervisor.
• Quickly and courteously intervene when a cashier requests assistance with a customer transaction.
• Act in a cashier role as needed to ensure friendly, convenient customer experience.
• Provide exceptional customer service by greeting customers, answering questions, and resolving issues. Know and practice Cosentino’s Customer Service Standards or Red-Carpet Service.
• Know and comply with all governmental regulations regarding weights and measures, alcohol and tobacco sales.
• Bagging merchandise carefully and efficiently.
• Prioritize tasks effectively to manage customer flow and minimize wait times.
• Demonstrate detail-oriented skills when processing transactions and handling cash.
• Communicate effectively with customers and team members.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Skills

Cash handling

Cash register operation

Customer service

Multitask

Communication

Education

High School diploma or equivalent

Tools

POS systems

Job description

Cosentino's Price Chopper #405 in Ottawa, KS is seeking a part-time Customer Service Clerk to perform cashiering and front-end duties in a fast-paced grocery setting.

You will handle transactions, assist customers, maintain a clean workspace, and follow store standards, with opportunities to train and grow with Cosentino’s Learning Plan; this role reports to the Front-End Manager and requires effective communication and multitasking.