Cashier & Customer Experience Associate

Whole Foods Market IP. L.P.; Albuquerque (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Access to team member perks

Job summary

Whole Foods Market IP. L.P. is seeking entry-level Team Members to support Customer Service & E-Commerce at the front end and customer service desk.

You will perform cashier duties, assist with bagging groceries, and maintain attractive service displays to promote the Whole Foods Market vision. Responsibilities include efficient checkouts, compliance with health, safety, and regulatory requirements, and participation in training and store programs.

Qualifications

• Demonstrates patience in dealing with customers and Team Members.
• Maintains proficiency with the Cashier Code Book and PLUs.
• Strong basic math skills.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• Strong attention to detail.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience

Math skills

Customer service

Teamwork

Clear communication

Time management

Attention to detail

Food safety knowledge

Cashier skills

Tools

Cash register

Job description

Whole Foods Market IP. L.P. is seeking entry-level Team Members to support Customer Service & E-Commerce at the front end and customer service desk.

You will perform cashier duties, assist with bagging groceries, and maintain attractive service displays to promote the Whole Foods Market vision. Responsibilities include efficient checkouts, compliance with health, safety, and regulatory requirements, and participation in training and store programs.